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Verified reviews from real guests who have already stayed here.
The staff were helpful, providing video instructions for accessing the apartment.
Excellent central location, close to attractions yet quiet.
Not explicitly mentioned, but standard quality for this hotel tier.
Overall positive experience despite some issues.
Some issues were mentioned regarding the overall condition and maintenance of the apartment.
Spacious apartments but in need of some repairs.
“Our stay was great, the bathroom door handle needs to be fixed, but other that it is an amazing apartment with loads of”
It had loads of room and was in a great location
The bathroom door handle was broken and of our stuff got stuck inside
“Great central location in busy Barcelona for a traveling family!”
The apartment was in a central location, easy to access La Rambla, Passieg de Gracia and transportation. We enjoyed walking around and shopping the many fashion stores and had some great meals. The management company provides a help line and they immediately answered our call when we had issues with the virtual key to enter the building. Once we figured it out it was a convenient way to enter the building without carrying a key everywhere. We did pick up a key left in the apartment that got us entry into the two street level doors when used with the app to get into the apartment. We felt safe and secure! The apartment was a perfect size for our three adults (my husband and I and our 29 year son). It was really nice to relax some after a very busy two week trip around Southern France and Costa Brava.
We were sent an email link to access their automated door lock. It was rather confusing and didn't have complete instructions on the site or their app (we weren't the only ones confused).
“Exceptional”
“A great stay spoilt by poor customer service”
Location was great
Customer service was unfriendly and unhelpful both before and after my stay. I had to chase them repeatedly for information, which caused unnecessary stress and extra costs for luggage storage. Overall, poor communication and support made the experience frustrating.
“Very good”
“Superb”
Rent Top Apartments near Plaza de Catalunya · Barcelona
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