Rentalmar Salou Pacific

I went with family but I was in this hotel on my own be aware you don't have cleaners you have to do it yourself you also need to pay for clean towels and buy toilet roll never had to do this on any holiday, when going the bar you have to buy plastic cups and keep them all holiday or get billed every time my family could come yo my pool as it was only for guests no security on a night time which was needed also need to pay a deposit on arrival i would never stay here again nothing good about a relaxing holiday

Honestly, I wouldn't recommend this accommodation. €200 deposit on arrival (in fairness it is listed in the t+c's) but a huge amount of money to pay. This next charge absolutely horrified me.... €2 for a bath towel! We had to pay for a towel. There were 4 hand towels in the bathroom, no floor towel for after your shower. These were to do us for 6 days.... we booked self catering. So there was no kettle or toaster and if you wanted them you had to rent them! No WiFi, again if you wanted it, you had to pay for it! TV with no English stations. When I asked reception about it, the girl just shrugged! The airconditioning was great and surprise you didn't have to pay for that. There were repairs being done externally and we woke to cargo hammers being used at 8.30am every morning. The washing machine facility was "out of order" for the 6 days we were there. The lobby toilet was "out of order" with no hand soap or toilet paper. It was like that for days. All these issues with the accommodation made our holiday a little disappointing. I know now why it was so cheap when I booked it. My bad though, I should have read more reviews than I did.

Great location!! good sized rooms clean WiFi in the room plus air con, good pool bar, staff helpful, we lost a key and they replaced it free of charge, great place for a budget holiday and if you don’t have a snobbish attitude you will be fine, kids loved the pool just not enough beds around it! but there is a little grassy area to use also can use your inflatables it’s a lively hotel but you can still relax. The main thing I was worried about is taking 4 kids between 5-15 yrs to this hotel after hearing about not receiving 200euro deposit, well let me say they must’ve been disruptive and not following the simple rules I had to pay 400 euro because we had 2 rooms and as long as you take your rubbish away and don’t leave a mess you WILL get the deposit BACK! I will definitely using this hotel again, thank you Salou Pacific until next time!!

hi, the staff were unwelcoming and not very helpful when we got there in the very early hours. you have to hire towels and even a kettle, the rooms were very basic and the pool was very tired and has seen better days, we were also charged 200 euros deposit on the room which was refunded after 5 days of being back in england. you have to clean and mop the apartment to get this back.

I was a little hesitant on what to expect at this hotel but we went in with an open mind and here's our review. On arrival we was greet by an oldish man on reception who asked us for €200 per room deposit and €15 euro for 2 adults tourist tax. We ended up pay €150 per couple/per room and in response to recieve it back I had recieved it back I to my account the morning after. We left the room clean, nothing left anywhere and bed stripped with all used towels in pile. The room very standard 2 single beds and a pull out sofa bed which are what they are, fridge, microwave and a hob. Small TV with 1 English channel and balcony with table and chairs 1 roll of toilet paper and no others provided. Pool is cold but amazing after a soak in the sun. New steps have been added to the pool to get on and out. Plenty of sunbeds. Some lovely food places outside, supermarkets and 10 minutes from.the beach. Great location and somewhere to get your head down and showered.

I was a bit hesitant as I read the reviews before going out. You do have to pay the €200 deposit in card, it is a big chunk of your savings I have to say but I understand it at the same time. When we were checking out the receptionist said we would get our deposit back in the evening. I got it the next morning when I was home! I would recommend you keep your room tidy and don’t leave anything behind on your last day in order to get the deposit back. We had rolls of toilet roll, body wash and shampoo leftover so we asked our neighbours if they’d like to take it off our hands. In regards to the bins you have to empty them yourselves and walk across the street to throw them in the public bins, we didn’t need to buy bin bags as every time we went to the shop for snacks or milk we were given a bag so we just used them as bin bags. You are given one bar of soap, one toilet roll, a mop, brush and shovel, four bed sheets and two big towels. I saw the check in time was 5 o clock in the evening. We had an early flight in the morning and wanted to see if we could check in early, they charged us €10 for early check in and €25 for a tourists tax. All these extra payments add up and especially on the first day we realised we needed to buy more toilet roll, body wash, shampoo and toothpaste. This apartment is the bare minimum and doesn’t provide miniatures of these toiletries. We also had to buy a sponge, dish cloth and fairy liquid. When we needed a new towel I was charged €2 for a big one. You are given two keys for the room so don’t lose them or you’ll be charged. I heard this from a friend we made in the hotel, they dropped a key down the gap of the elevator and were made to pay a dear fee. The floors in the room get dirty quite easily so I had to sweep the floor every so often, I wouldn’t suggest walking around bare foot or with socks on. Me and my partner walked around in flip flops as the floor is the type to cling onto dirt, the tiles did have a lot of cracks but it didn’t bother me, when in the shower do put a towel down on the floor as some water can splash out through the shower curtain. I also saw reviews stating the reception staff were “rude” I didn’t find this to be the case at all they were so helpful! It was unfortunate that our room was right beside construction workers banging around at the crack of dawn, it’s not the hotels fault but it was unpleasant to wake up to it. I observed that the apartment rooms are not sound proof and you do tend to hear everything the happens in the hallways/next door. The pool itself is lovely although there were dead flys and wasps. The strip itself is amazing but after a few days it does become a bit repetitive as you begin to see the same people and restaurants/bars. I didn’t think salou is that small of a town. We went to PortAventura for one day, was the highlight of my holiday, long queues for the rides but was well worth it! I would buy a fast pass next time and ask what days would be the best to go. Moral of the story I enjoyed my stay and the place did the job but I would seek for better apartments if you have a high standard.