RentalSevilla Apartamento junto a la Maestranza

Staircase has no railing

A Chromecast TV probably a good idea.

VERY poor communication and performance from the Management company. The apartment was not ready at 15:00 which is the posted check in time. I had, as requested sent our estimated arrival time of 15:30 in advance and had sent a message from the train station letting management know that we were arriving into the station at 15:20. after not hearing back I called. My Spanish is poor, but I understood from the conversation that we would not be given a code yet to get into the apartment, that the apartment wasn't ready and our option was to drop off our luggage at their office located a 16 minute walk from the apartment. We refused. Only after over an hour of texts and calls were we allowed to drop off our baggage in the apartment. When we did drop off our bags, no cleaning had even been started and it was well over an hour past check in time. When we returned around 18:30 the apartment had been cleaned, but not well. There were cigarette butts in ashtrays, and dust bunnies under the beds that had obviously been there for some time. Bathroom soaps and shampoos had not been refilled. The beds and pillows are uncomfortable and there are no additional pillows if you needed them. In the home manual incorrect information is posted. The wifi password in the manual is posted as 1234 .....which is ridiculous. I communicated with management and they asked if I had accidentally added a space to the front or back. The password was eventually found on a wall in the living room and it was not anything close to 1234. In general the apartment needs some updates. I realize this isn't necessarily the management company's issue. But most of the issues stem from their lack of attention and detail. It's difficult for me to write a poor review. I am a former hotelier and in the last 15 months have stayed over 100 nights in hotels, apartments and AirBnb's throughout Europe.

The agent did not give us the access code to the property on time. If not for the owner we will be waiting outside the room for a long time. We had to call for some instructions etc. When we called them they said they were busy with other bookings.

Only negatives: could not get TV to work (not there for that), a little noisy on weekend evenings and some street traffic in living area but ok in bedrooms. Coffee maker was broken but was replaced with new one next day.