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Verified reviews from real guests who have already stayed here.
Consistently praised for its central location, very convenient for sightseeing.
Many reviews highlighted excellent service and friendly staff.
Overall positive experience with some noted shortcomings.
Spacious and comfortable rooms mentioned, although with some discomfort reported regarding the sofa bed.
Fair value considering location but breakfast perceived as lacking variety.
Reported issues with dirty carpets and walls, indicating a need for improved cleanliness.
“Only one night stay but definitely would stay again”
Great location very high standard decor and service
“Well located drab rooms with miserable and untrained staff.”
Location. Price.
Very poorly trained staff. Paid coffee capsule machine for guests in lobby. Poor attention. Dated and faulty fittings. Drab decor. This place advertises as a 4 star - it's a 3 star at best and that really is v generous.
“Close to old town centre and cathedral · Cons: Underground parking is available, but added to price and costs 20 euros a night. Also had to come down from 3rd floor to reception twice in 2 hours as key card needed revalidating and could get into room as they only supplied one card per room. Inconvenient. No coffee in rooms, only 2 tea bags of flavoured tea !!”
Close to old town centre and cathedral
Underground parking is available, but added to price and costs 20 euros a night. Also had to come down from 3rd floor to reception twice in 2 hours as key card needed revalidating and could get into room as they only supplied one card per room. Inconvenient. No coffee in rooms, only 2 tea bags of flavoured tea !!
“Good”
Location
The car park… scratched my car on the way in… took 20 minutes to get out. I suggest a warning to clients.
“Clean, comfortable, good location in town centre”
Location
Room a bit noisy
“Good option in the center of Burgos”
The location is excellent, the hotel is clean and the breakfast is amazing.
For the price asked for the room and the 4-star category of the hotel, the user experience they offer is somewhat poor. There are hardly any products offered in the bathroom, the decoration of both the room and the common areas detracts from the beauty of the building.
RICE Palacio de los Blasones · Burgos
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