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Verified reviews from real guests who have already stayed here.
Positive mentions of good location near metro and easy access, though some criticisms of perceived location accuracy.
Mixed reviews on service; some negative points about customer attention, but recognition of helpful reception.
Basic amenities present, but some reviews suggest improvements like additional towels and better upkeep.
Not directly addressed, assuming standard quality for hotel tier.
General mixed reviews leading to an average experience, though some aspects were appreciated.
Several issues noted regarding room condition and comfort, including broken fixtures and noise.
“Genial”
Genial
“We we're disappointed that the room had a share Bathroom, it clearly states a private Bathroom.”
The room was advertised with a private bathroom which was incorrect as it had a shared bathroom.
“por”
The instructions to access the apartment were very confusing and it was very hard to get staff to help. The sheets and toilet smelled like humidity. It’s not a good place to stay if you go at this time of the year because its extremely hot and they dont even have a fan.
“Very good · Cons: Very good”
Very good
Very good
“Very nice room · Cons: Good service”
Very nice room
Good service
“Affordable but somewhat noisy/uncomfortable”
The room is an affordable and reasonably well-located option in an expensive city. The owners have clearly tried to make a clean, comfortable and well-organised experience - everything is pretty new, and checking-in via the lockbox is easy.
We were disappointed to find that our room smelled of cigarette smoke, and that, although the room and en-suite toilet had been cleaned, the toilet itself was actually really dirty. Also, the doors of the other rooms, and the shared bathroom, and the front door (which has a loud electronic buzzing noise) are really noisy when opened and closed. We managed to stop our door from rattling in its frame too much when the other doors were opened/closed by stuffing the cracks with toilet paper. In the end we slept okay with not too many disruptions, but it's worth bearing in mind that, if the other guests with whom you share the apartment (since it's essentially a shared apartment with 3 private locked rooms and a shared kitchen and bathroom) are noisy, or go in and out a lot, it could be quite a stressful night with little sleep. Also, it would be nice to have a bedside light in the room so that you don't have to choose between complete darkness and really bright overhead lights.
Rooms Rayo · Madrid
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