Royal Garden - 2 bedroom

No air conditioning and its really needed in summer months.

The beds were very soft, a noisy dusty fan only, which made it difficult to sleep in the heat. The balcony was dirty with cracks in the walls, which was a shame as would have taken an hour to make very nice. The main reason for my bad review is that the apartment next door but one, was undergoing a complete renovation, so had to listen to hammering and banging from 9am. The walls were being drilled into etc. When I complained originally to the manager they offered a new apartment or compensation. He then offered a smaller apartment with a sofa bed which I’d seen at half the price beforehand. I didn’t want it, as we needed a separate room and had paid £500 extra for the privilege. The manager said he was unable to offer any compensation as the works were within the law, even though they weren’t within the terms of the apartment rules by working at weekends. He spoke over the top of me and said I didn’t know what I was talking about. I asked if he’d be happy paying £2000 for a holiday listening to that and said he couldn’t do anything about it. Whilst I realise he couldn’t prevent the works, he had offered compensation and then refused. If you stay here, there are no guarantees of the other apartment owners doing the same and you certainly won’t get help or compensation if it does.

Nothing

The elevators in the building are very slow.

I have to agree with other reviews regarding the mattress on the beds. They are quite uncomfortable. I would recommend the owners get new ones. Also the stairs to get to the rooms are very steep.