Ruselo 308. Loft en paseo marítimo de Torrox Costa

Jan

spainhotels · 20 Nov 2024 · SE

4.5/5

“Superb”

The best

The pictures of the apartment reflect its location, which could not possibly be better.

To be improved

The electronic door lock at the entrance of the building did not function. Luckily, we arrived in the afternoon and were let in by other tenants.

Feedback from a real guest

Mairead

spainhotels · 27 Oct 2024 · IE

3.5/5

“Good”

Feedback from a real guest

Dominik

spainhotels · 29 Apr 2024 · DE

3.0/5

“Nice small apartment, but service of management unacceptable.”

The best

I was in Torrox for a family reunion for 6 days and only needed the apartment to sleep. It’s very central and close to the beach with many parking spots. The apartment is small, but pretty and cosy and facing the sea side. One can even hear the waves. Kitchen basics are there, small meals can be prepared. For major cooking, the area would be more or less too small. In some nights there was no water running after midnight, which I suppose had to do with water shortage management in the Málaga region (without me being able to find out the modus operandi).

To be improved

The window next to the bed had a roller blind, which got unhooked after the first night. I messaged the apartment management via booking and they checked it out during the day, not being able to fix it. Unfortunately, that was the last I heard. The window faces street and seaside, there are about 10 street lights in front of it, running all night, not to mention bright daylight early morning. Had I not coincidentally brought a sleeping mask, it would have been impossible to sleep at all. Besides, one can literally wave to the people on the sidewalk from the bed. I wasn’t presented with a solution or at least a partial refund, which is unacceptable. Having a blind next to the bed to block at least some light is utterly essential in this case. And I am not a fan of wearing a sleeping mask either. So that spoiled the enjoyment of the apartment to quite some degree. Besides, the other windows make quite some noise, when it’s breezy outside, which was the case during the last night. The sound the windows made stood in no relation to the rather normal breeze.

Feedback from a real guest

Mihaela

spainhotels · 24 Mar 2024 · GB

4.5/5

“Superb”

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.0/10 · 20 opinions

Excellent location

Fantastic views

Great service

General summary

8.0

out of 10

Location 9.15

Several reviews praised the excellent location near the beach and local amenities.

Service 9.11

The effort to resolve issues was noted as above and beyond.

Food and Beverage 8.14

Not explicitly mentioned in reviews.

Amenities 8.13

Basic amenities were acceptable but some issues in room quality were mentioned.

Overall Experience 8.11

General sentiment is positive with a few exceptions in cleanliness.

Room Quality 7.60

Mixed sentiments due to reported maintenance issues and cleanliness concerns.

Ruselo 308. Loft en paseo marítimo de Torrox Costa