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Verified reviews from real guests who have already stayed here.
Several reviews praised the excellent location.
General positive sentiment, but some communication issues noted.
Overall experience mostly negative due to significant issues, but location noted positively.
Food options not mentioned but assumed standard for general offerings.
Perceived as overpriced given the overall quality.
Mixed reviews regarding comfort and setup of rooms.
“Room is so good interior..to clean room …i loved your apartment….i again visit your place…..thank you for a fantastic service….”
Room is so good interior..to clean room …i loved your apartment….i again visit your place…..thank you for a fantastic service….
“Very nice person at reception desk · Cons: no table to eat ! noisy from the street, as there were several discos in the neighbourhood, it was noisy at night”
Very nice person at reception desk
no table to eat ! noisy from the street, as there were several discos in the neighbourhood, it was noisy at night
“Very bad experience for that expensive price - would never recommend it”
The location is not bad
Everything. The size of the apartment was ridiculous and the bath was disgusting. I connected with them thru Booking asking for a crib 3 times and they never responded. When we got to the apartment there was no crib and when i complained they told me they did not monitor Booking channel but a Whatsapp phone number no one provided to me. Awful experience.
“Location if one can find it · Cons: The address indicated on booking Nunez de Balboa 111 was inexistant. I ended up trying all the buildings around for 30 minutes and when I asked at the reception of the n. 116 (the right one) the receptionist had no Idea about what Arco suites was or that he had to give me any keys! As he left me charging the battery of the phone I could call the contact number and get told to ask him for the 540 keys...he then had a revelation: and handed them to me A prior day WhatsApp communication was indicating that the right address (as if booking was featuring the wrong one on purpose) was the n.116 and not the n.111. Consequence super short night terrible sleep before an early flight. Bad expérience”
Location if one can find it
The address indicated on booking Nunez de Balboa 111 was inexistant. I ended up trying all the buildings around for 30 minutes and when I asked at the reception of the n. 116 (the right one) the receptionist had no Idea about what Arco suites was or that he had to give me any keys! As he left me charging the battery of the phone I could call the contact number and get told to ask him for the 540 keys...he then had a revelation: and handed them to me A prior day WhatsApp communication was indicating that the right address (as if booking was featuring the wrong one on purpose) was the n.116 and not the n.111. Consequence super short night terrible sleep before an early flight. Bad expérience
“See through bathroom in the middle! Not for 4 persons!”
Nothing good about this place. It looks nothing like the pictures! It’s small, 25-30m2 top!
Apartment is in some old building that long time ago was either hotel or some institution. Is smells awful even after the cleaning, that smell is unbearable, I think I can still smell it. But most important thing: it is not for 4 people exept they are swinging because the bathroom is completely see through! From all over the apartment! It is placed in the middle of the room and thats how they separated into two rooms. You cant bring kids or friends here…Also to enter the bathroom you need to pass through the bedroom. Furniture is very old and smelly, impossible to sleep here. This is the first or the second time ever I give this bad review, and I feel sorry for that. Location is ok and it would help to renovate and advertise only for 2 persons.
“Exactly the same like the photos, very convenient location, near supermarkets and metro, would definitely stay next time. · Cons: Nothing.”
Exactly the same like the photos, very convenient location, near supermarkets and metro, would definitely stay next time.
Nothing.
Salamanca Suites by ARCO · Madrid
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