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Verified reviews from real guests who have already stayed here.
Mixed reports: some guests describe the host as helpful (offered to wash clothes, 'nice host'), while others report dishonest behaviour; overall service is uneven but had some positive interactions.
Location is remote and up a mountain with difficult access and nearby construction noise reported, but some guests noted gated property and a pleasant setting — access is challenging but the setting can be positive.
Several amenities broken or missing (washing machine, iron, broken sockets, elevator, shared pool key, no fans/screens, poor internet); amenities are unreliable.
Multiple reviews report filthy conditions (sofa bed stained, cigarette remnants, sand on floors), cockroaches and bad smells; cleanliness is notably poor.
Beds and couches described as uncomfortable or dirty, AC/blowing hot air, short hot-water supply and unclear entry instructions; room quality is below expectations.
Guests describe unclean rooms, missing promised items (wine, blankets) and many faults, suggesting poor value for what was paid.
“Was OK, but significant downsides.”
I like the price. The standard was OK. The apartment was quiet.
The beds were not so comfortable. The kitchen had a smell of sewage, the shower and washing machine didn't work. Had to take two elevators to get up.
“Beautiful.”
Lovely modern spotless apartment. Views of the sea were amazing! Access to the property was so easy. The bed was so comfortable and the Apartment has everything you need. The owner Chloe is a lovely person, although we didn’t meet and contacted each other via WhatsApp, she was very quick to get back to me with any questions. Chloe has recently had a new baby and she was still so quick! I felt like I’ve known Chloe a long time. Just a really nice place to stay and a beautiful location. I would highly recommend. As a frequent traveller to Tenerife I will definitely be staying here again. Thank you so much for everything Chloe.
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San Eugenio Stunning Apartments with Pool Tenerife · Adeje
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