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Verified reviews from real guests who have already stayed here.
The location is frequently described as excellent, very convenient for several attractions.
Staff received several compliments for their cordiality and helpfulness.
Guests had a pleasant overall experience, with high praise for the ambiance.
Food quality is generally good but noted to be a bit expensive by some.
Good amenities overall, although some guests desired more options.
Cleanliness was often praised, although some noted odors in the room.
“Historic and special”
Beautiful spot to end our Camino journey. Lovely room, attentive staff. Quiet but within walking distance of all local restaurants and shops.
“Receptionist was superb when we arrived late at night. Couldn’t have been more helpful. Great to get an upgrade. Fantast”
Quirky, clean great location
A little austere but it was a converted monastery
“Excellent”
The swimming pool is exceptional The breakfast is amazing The staff very helpful and friendly
The bar area could be a bit more atmospheric with more comfortable seats.
“Modern Hotel”
Great location and very comfortable rooms. We did not opt in for the breakfast as there were many choices close by. Very modern rooms in a historical setting. Easy to check in even though we were early. Highly recommend treating yourself after finishing the Camino de Santiago.
“Staff treat me not well after getting bedbugs there”
THE STAFF TREATED ME DISGRACEFULLY AFTER I GOT BITTEN BY BEDBUGS. Bedbugs can appear in any hotel that’s not the issue if it’s handled properly and professionally. But the way this hotel treated me was completely unacceptable. Please see my story and photos for details. After insisting and sending several emails, it took them an entire week to respond and the way the director himself started his email says everything about their attitude. Even if this hotel were free, I would never stay here again. The experience completely ruined the feeling of what should have been a wonderful vacation truly a shame.
“Great stay, bed could be improved on”
On the Camino a very atmospheric place to stay at the end of the trip. I'd rate 4 stars. The reason not 5 is the bed was the worst in my entire trip on the Camino. Hard and I could feel the box spring digging into me all night. V. truely not comfy. Hotel needs to invest in a good foam topper or a real no box spring foam only mattress. When the Auberges can do it, so can you expensive hotel! The bar is amazing, the staff friendly. The concierge lady was very kind and right on point. Service was excellent. I didnt' get to try the pool I understand its quite nice. Very very quiet hotel no noise from the other guests on the floor ... amazing elevators too...
San Francisco Hotel Monumento · Santiago de Compostela
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