Sani apartment by People Rentals

No Airconditioner, too warm and humid when it’s more than 25 degrees during the day, and no fans provided either. If you open the window, you hear everything from the street, and you will be a good meal for mosquitoes. Super loud flushing sound from sewer, you can hear it when anyone who lives upstairs flushes. Nightmare in the mid of the night. Dirty floor, my 4 years old always gets a dirty feet when she runs bare feet from day 1. And not much appliance provided to clean the floor properly.

As a first time visitor to Bilbao, I would have liked to have more information on local services and attractions in the apartment.

Badly equipped, all very shoddy. Plug socket by worktop in kitchen didn't work so had to put the kettle/toaster on a chair to use another socket and in a dangerous situation. Generally all kitchen equipment poor - 2 knives both blunt, corkscrew cheap and not strong enough to open bottle. No drainer for washed up items. No tea towel. Dishwasher tablets in box marked floor cleaner - had to guess what they were. Bedroom door didn't close. No bedside table, mirror nor dressing table in bedroom. No sink plugs, no bath mats. Bucket and mop in bathroom by towel rail so towels dangled into bucket. Light bulb out in bedroom. Standard light in lounge didn't seem to have a switch even though it was plugged in. Information for collecting keys and getting into apartment appalling, another guessing game. Given 2 places as to where to go to collect keys. Had to telephone for help. Could have done with local information on where nearest Metro, bus stops are. Where nearest supermarket is. Had to ask twice about parking for another car but were not given any advice or help.