Sanom Beach Resort - Adults Only

We are staying at this hotel from December 25, 2025, to January 1, 2026, and unfortunately we are disappointed. All rooms have connecting doors, and we can clearly hear the neighbors talking, slamming wardrobe doors, and even showering. During our stay — and we have already been here for six days — the bed linen has not been changed even once. This has never happened to us before in our lives. Housekeeping is poor: toilet paper is not replenished, and neither soap nor shower gel is refilled, so we had to buy everything ourselves. The mirror has been dirty since our arrival and has never been cleaned. There were ants in the room, and we also saw a cockroach. Cockroaches are also running around the hotel grounds. Once, when my daughter was taking a shower, yellow, dirty water started coming out. The water in the pool is cold, so we do not use it. We only use the jacuzzi, but the water there is dirty. Overall, everything looks quite worn out — the towels, the furniture, and the renovation. What we did like: the grounds are beautiful and well maintained, and the reception staff are friendly and helpful.

nice but some rooms are dark, do not like the internal-communal door. Nice rooms, modern and clean, but some are quite dark facing. Biggest worry was the inter joining door (so two apartments can be one) this had no VISIBLE /physical security lock on our side, so was a worry- this door also carried a lot of sound from the adjoining apartment. Later check out was expensive for the value. Very variable rates to book, and booking direct was more expensive? Swimming pool did not have enough sunbeds (and many were 'blocked' with towel hogs that were never removed! Nice quiet location and friendly helpful check in staff. SUMMARY: Nice room and staff, but too many Extra fees (safe, late check out etc) left with bad feeling.

Location is excellent. Rooms are average. Biggest drawdown is paper thin doors between rooms, so you can basically hear a normal conversation from the room next door. I expect better sound proofing than this and it's a shame because if it weren't for this I would consider coming back.

We have stayed here quite regularly, and will continue to several times a year. The hotel is extremely well run, in a great location , very clean and competitively priced. The rooms are a little basic but very comfortable, each room has its own terrace and some rooms are better positioned, in our opinion, it depends whether you want to overlook the pool or like a little more privacy. Great air con. Most importantly , it’s a peaceful well kept development with full amenities. The service from all the team is polite and friendly, they run a tight ship and these guys work VERY hard. The bar food is good. The hotel is well located, bars and restaurants nearby, stumbling distance to/from Yumbo. Would not hesitate to recommend this hotel, which is why we keep coming back!

The location, outside space, staff and room facilities are great. The only let down for me is the majority of rooms have interconnected doors so you can hear most things between the rooms. The gym is very basic. Just a few dumbbells and a treadmill.

After first time they really fixed it. Love staying here but still have a small issue with to long time at the bar either making drinks or to much small talk with guests when it's busy or not there.