Santa Cruz Bolívar Experience

HOT, and no ceiling fans, we did not know there were fans hidden under the bed. checking in was VERY difficult, as we needed to have a phone that worked in SPAIN, but we were out of the country, we ended up going to mcdonalds and using their wifi to make a INTERNATIONAL SKYPE call to arrange for the keys. the person that is in charge of letting you in, is located 1 hour drive away from the aprtment, so if you do NOT have a working phone to call him once you are in front of the apratment building, you have no chance to get in.

The neighbours were not unfriendly but complained when we were talking at 12.30 at night about the noise.

The apartment is nicely arranged, but the location of the building was disappointing. The building is in the middle of the city, there is no yard, there is no view from the windows either. All the windows of the apartment face the wall. View from the balcony to the abandoned courtyard. As a result, all blinds in the apartment are always closed. Although it is written that the apartment is non-smoking, the stench of cigarettes from the neighbors came through the windows and air vents every day. Also, in the evenings, you can hear every word of the neighbors and listen to the TV. By the way, one evening we were accused of making a lot of noise and the neighbors complained, and we still might not get the deposit back (although we were really unfairly accused, we didn't have any parties in the apartment, we only came back to take a bath, sometimes have dinner and sleep). There were five of us, it's clear that you could hear us talking, but, as I mentioned, every action of the neighbor can be heard throughout the house, so if you want to not make any sound, you have to not breathe. The ad states that toilet paper is included, but we found two rolls of it left for five people for six nights. The owner told us to buy it ourselves, he said that the toilet paper is not included in the price. Although the apartment is nice, we would not recommend it, just because of the unfounded accusation of noise and the smell of cigarettes ruined the vacation.