Santacruz

The carpet up the stairs was dingy and the stairwell just was depressing, like there wasn't care put into it. It felt old and yukky compared to the other places we have been staying... all budget hotels and hostels. The reception area had cluttered tables with random things, like Christmas things even though it is July. It was ok, but not a place you walk in and feel like people care about it. The hall to our room was narrow and devoid of decoration so you felt like you were going down a tunnel. For the price, I expected a lot more. The real problem we had was that our room looked into a dirty and decrepit space that was between the entry stairway and other rooms, apparently open above, so the view was of dirty walls and other people's windows and the stairwell. There was no curtain and lights shone in all night so we put our sweaters over our eyes to sleep and undressed and changed in the bathroom. There were also mosquitos and we both got bit up through the night, and a pigeon in the bathroom window woke us up at dawn. In all fairness, when I talked to the man at reception about there being no curtains in the morning, he said there was a blind, and indeed there was a barely visible cord on the side of the window, that, had I seen it, would have lowered a blind down outside the window. Regardless, I didn't see it and we weren't comfortable in the room. I was booked for three nights and he was unwilling to reimburse me for two nights or even make some kind of deal because we were leaving. It was a total waste of money... that was one of the most expensive hotels of our trip and it was by far the worst. He said that because it was through Booking there was no negotiating, I had to pay for all three nights. We bit it financially because we were so glad to get out of there and back to our happy, healthy, and beautiful Spain experience. It cost me over $200 but leaving was worth it. We were eager to leave Oviedo after that experience.

Nothing.

Welcome non existent, a moronic hooligan on desk shouting into phone, no customer care. Room inner horrible courtyard view pigeons

Meet the expectation

We hardly slept, we were given rooms near reception and they were extremely loud, watching television until late a night with a group of people. People went in and out of the hotel at all hours, talking very loudly. You can hear every movement of the rooms next to and above you. Also, our bedding had no duvet covers, and the room smelt of smoke.