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Verified reviews from real guests who have already stayed here.
Reputation for a beautiful location and proximity to the beach.
Good value for the price considering the overall experience, but affects some guest expectations.
Food variety and quality received positive remarks from guests.
Mixed service experiences with some staff very helpful, but negative feedback about reception staff.
Overall pleasant experience, overshadowed by some serious issues.
Some amenities functional, but many issues reported, particularly fitness and upkeep of facilities.
“Exceptional”
“Poor”
Some of the staff which for me make that place a bit happy .
Everything need an eye and a touch up. " reception guy call Frank very rude probably not only with me also the shop inside which. Ot belong to hotel woman very rude and management not doing nothing.
“Good”
“Not 4 star!”
Resort was far from any shops etc. Entertainment was poor if any. Room was comfortable and clean. A/C didn't give any cool air. Bar staff were friendly. However, there were no ashtrays on the tables in all outside drinking areas, I had to hunt for an ashtray and they were all dirty. It would be better to put clean ashtrays on the outside tables and pool areas and replace them with clean ones throughout the day. Food was ok, pools and view was lovely. I would go again, but only for a few days as it is far from anything else to do. Also not suitable for elderly or disabled as there are many steps and stairways. Lift breaks down everyday. Reception staff are miserable. No staff to help with luggage too. Definitely not 4 star. I would rate it as 2 star.
“Superb”
The hotel is a bit dated(definitely needs refreshing), so do not expect modern style.In my opinion, it shouldn't be a 4* .Rooms are spacious and bright with air conditioning and small fridge(seams not cooling at all),clean. There is no kettle and iron in the room. I feel that there is no food diversity, but you won't remain hungry-you may always find something for yourself. Staff is lovely and helpful.Swimming pools are not heated, lots of sunbeds around. The hotel is located just beside beautiful beach.
“Good”
SBH Club Paraiso Playa · Playa Jandia
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