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Verified reviews from real guests who have already stayed here.
Guests highlighted great views and proximity to the beach.
Multiple reviews praised the staff's friendliness and efficiency.
The food received positive remarks, although there were some mentions of issues with drink sizes.
Amenities provided were acceptable but mentioned as somewhat limited.
Overall stay was mixed, with both positive and negative experiences highlighted.
Cleanliness was noted positively, but some reviews highlighted issues with room conditions.
“The area was good and staff were friendly. · Cons: The room smelled awful, liked a blocked drain, it was so bad I checked out after 2 days. They also charged per tea bag in the room. The fridge didn't work. Room very outdated, bugs including ants were there. Bed very uncomfortable with itchy blanket. The air conditioning overhead was more like a cool vent that could only reach one area below so the rest of the room was warm.”
The area was good and staff were friendly.
The room smelled awful, liked a blocked drain, it was so bad I checked out after 2 days. They also charged per tea bag in the room. The fridge didn't work. Room very outdated, bugs including ants were there. Bed very uncomfortable with itchy blanket. The air conditioning overhead was more like a cool vent that could only reach one area below so the rest of the room was warm.
“very nice relaxing peaceful time. · Cons: Poor WiFi. The hotel design wasn't helpful with the amout of steps. However it kept you fit.”
very nice relaxing peaceful time.
Poor WiFi. The hotel design wasn't helpful with the amout of steps. However it kept you fit.
“Comfortable and good service with improvement points.”
Location and general services. Idea for relaxing and not thinking about anything.
Smeel of kitchen / food in the corridors and in the room and outside noise of air conditioning/ ventilation. Really disappointed about the price of water in the restaurant (it’s a basic need it cannot cost more than the beer). Noise of the staff handling cutlery in the middle of the restaurant.
“If I could rate it 20/10 I would Everything was absolutely perfect! From the incredible location of the hotel that allowed me to watch the sunrise every morning by the beach, to the amazing staff: friendly, caring and so generous with their smiles and tips. It was an unforgettable stay PS delicious breakfast as well !”
If I could rate it 20/10 I would Everything was absolutely perfect! From the incredible location of the hotel that allowed me to watch the sunrise every morning by the beach, to the amazing staff: friendly, caring and so generous with their smiles and tips. It was an unforgettable stay PS delicious breakfast as well !
“Awful. I left after one day”
Cigarette stumps and stale smoke smell in the communal areas. As a solo female traveller I was allocated a seat with a group of men. Dining area in basement with no windows. Water features with no water. Staff coughing into food and not washing their hands. Broken door lock
“very spacious room, very gently receptionist · Cons: insufficient darkening and insufficient soundproofing, old fashioned tv, poor offer and quality breakfast, super firm mattress 😓”
very spacious room, very gently receptionist
insufficient darkening and insufficient soundproofing, old fashioned tv, poor offer and quality breakfast, super firm mattress 😓
SBH Crystal Beach Hotel & Suites - Adults Only · Costa Calma
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