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Verified reviews from real guests who have already stayed here.
Several reviews noted that the hotel is clean, indicating good upkeep.
The staff is described as friendly and accommodating in multiple reviews.
The hotel is well-located, though some guests found it a bit far from the center.
Overall, guests had a positive experience but noted several areas for improvement.
Though generally good, there are comments about maintenance issues with certain amenities.
Mixed feedback on the breakfast offerings being repetitive.
“Good Barcelona Hotel”
Good hotel in Barcelona close to Las Ramblas and in a very walkable location. We enjoyed our stay and the staff was excellent.
“Room for improvement”
Convenient location, decently clean rooms.
Barking dogs inside the hotel was totally unacceptable. The beds only had sheets, no duvet or light quilt. The single bed headboard got detached on first night and never got fixed despite raising it. The 2nd card key only worked 4th night, we requested a fix at reception every day. The welcome water at reception with mint and grapefruit edges was too bitter to drink. The little plunge pool area at top floor smelled badly (bleach?) and was smaller than it looked in the photos. The room was too small for 3 adults, it should not be advertised as a 3 person room. Finally only a suggestion but it is always nice for a hotel to have a bar and this one doesn’t, only a large waiting area at reception with nothing to do.
“Family Friendly accomodation in the city.”
The staff was amazing and helped every time we needed anything. Very willing and helped us to arrange taxis. The property is well located and the coffee cart in the foyer is really nice.
Our rooms aircon did not seem to work all that well. The room was really warm and after speaking to the staff, the aircon still did not manage to cool the room. Our room was located on the western side of the building and got the afternoon sun, but would have thought that the aircon would be able to cool the room.
“Good location for the Estació Santa and an overnight stay”
Good location for the Estació Santa and an overnight stay Friendly staff
Nothing
“Ideal for a short stopover but better alternatives nearby for a longer stay”
Clean, roomy and convenient. Room service was excellent
Rooftop pool was tiny but the outdoor area was nice. You could take drinks up there but would have been better if there was a bar upstairs.
“Amazing time! Kudos to Maria Luz for being super helpful and kind!”
Amazing time! Kudos to Maria Luz for being super helpful and kind!
Sercotel Amister Art Hotel Barcelona · Barcelona
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