Sercotel Ciutat de Montcada

Location was good, but no train service at the time of my visit. The room was not very clean. Black mud in some edges in the bathroom. Pool was closed but the customer service was excellent. Not really great value for money.

We were disappointed with the facilities and the customer service. When I was sick, there was no room service for dinner and no help to finding nearby food. The room had no kettle or coffee/tea despite being a 4-star hotel. Group tour guests were treated worse than regular guests. The hotel was also too far from central Barcelona. To MyCruises please not to send us to this hotel again.

before I was going to the hotel, I was reading the reviews and I was so scared that is not gonna be as good as in the real life. they say that in the hotel, the staffs are not nice and they don’t change the room every day . but for me the staffs, they speak English so well, they are really nice. They always saying hola, hola, hola buenos dias and everything. they changed the sheets everyday, they refill the towels for us when we brought that out to the beach. they didnt touch my stuffs. the aircon is working so CRAZY thay i freezed during the night. there is not that much of stuffs in the room, no slippers. the tv cant open youtube or netflix (maybe its just my room) they have languages in the tv for the parametres. THEY GOT VIETNAMESE and I WAS SOOOOOOO SHOCKED that they have it in spain. im happy. im so contented. there is a big lidl nearby, and i could buy my food there. i didnt try the breakfast or the swimming pool. nearby is a small mall that they have a supermarket, a bar, a breakfast small resto, and a nail salon. the way in is a bit weird to find. really close to the rondalies, but have to wait so long for it to come

Clean and quiet. Staff are approachable, supportive and friendly

The rooms are big, the hotel is quiet, personnel is very helpful and friendly and the breakfast is huge!