Serendipia del Sur

Georgia

spainhotels · 29 Mar 2025 · GB

0.5/5

“Beautiful villa, disappointing experience”

The best

We had a lovely time overall and the villa itself is absolutely beautiful. However, unfortunately we had consistent problems with the electrics throughout the two weeks. I reported this, and while an electrician came twice, the issue was never properly resolved. On the first visit, whatever changes they made caused a complete power failure, which couldn’t even be fixed from the fuse board. They returned again but ultimately just reverted everything back to how it was. As a result, we were without hot water for the entire stay, as using the water heater would trip the power. The only way we could use hot water at all was by unplugging major appliances, including the fridge, to try to avoid outages – which we limited to just once a day to shower. However the power did still often trip when the water heater was on. We also avoided using the hot tub and sauna as we were worried it would cause the electrics to trip again. It really impacted our holiday, and sadly, we feel it could have been avoided, especially as we see others have raised the same issue in previous reviews. The villa was stunning – we just wish the experience had matched it.

Feedback from a real guest

Baldwin

spainhotels · 08 Jan 2025 · GB

5.0/5

“Amazing place”

The best

From meeting the host and walking into this amazing place has been absolutely great. This place is amazing. It has everything you need to enjoy a relaxing holiday. It was very clean infact spotless and from someone who loves to cook the kitchen space and amenities were excellent. The bed was very comfortable and we love the personal touches with the towels and robes . Outside well it was beautiful. The jacuzzi was great to relax in after a walk. Or just to enjoy it in the evening. We did also use the sauna. In fact I felt like it was my own personal spa for a few days.We would definitely love to book again! From previous comments on here about the ants, we never had a problem and the dogs were not barking at all.This is in a lovely quiet area.

To be improved

Absolutely nothing! It was great

Feedback from a real guest

Giulia

spainhotels · 27 Dec 2024 · IT

1.5/5

“Poor”

The best

Easy to find a parking, nice plants in the garden

To be improved

The place is located behind a house, with a lady living there with three loud dogs. You have to pass her house to get to the room. The kitchen and dining area was divided from the sleeping area and only accessible via the garden. Unfortunetly we had bad weather, that meant walking throught the rain to get from one place to another. To us, thats not an apartment. It was the outdoor kitchen and guest bedroom of the house before and is now rented to tourists with somebody else perminently living in the front. Also, the kitchen was basically an outdoor kitchen, with one side always open with only a net. It was cold and did not feel safe. Also, there were ants. The ants were also a problem in the rest of the place. They were in the bathroom and behind the bed, at times crawling into the bed. Unacceptable. These were our main issues, but there were many more things we didnt like: - The gate doesnt provide much security - The front gate was ised by the lady and not locked - The door to the sleeping area only has a low security lock - The lady infront has doors to the garden and can theoretically enter at amy time - The lady and her dogs were always there, it did not feel like a private place - Due to the proximity to the highway it was quiet noisy - The WiFi didnt work reliably - The Jacuzzi takes very very long to heat up and sometimes has Errors while heating up. It worked only half the time for us and requires a lot of planning - While using appliances like the hair dryer or toaster the fuse would cut the power and trip the fuse - The diswasher and washing machine came without any washing products, which made them useless - There are only about three forks and knifes - No coffee capsules provided either - The bathroom sometimes smelled - Boiler in bathroom mounted imcorrectly resulting in relativly short hot water usage - Its simply not a villa. Its a guest bedroom of a house with cheap furnitures and appliances.

Feedback from a real guest

Victoria

spainhotels · 01 Dec 2024 · ES

4.5/5

“Superb”

The best

Location. Private swimming pool and jacuzzi. It was a quiet place to relax.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

7.7/10 · 15 opinions

Good location

Private pool

General summary

7.7

out of 10

Service 9.38

Guests appreciated the owner’s attention and care, particularly in resolving issues.

Location 8.92

The location is praised for its charm and suitability for a romantic getaway.

Food and Beverage 8.41

Good options were highlighted, but limited details were provided in the reviews.

Overall Experience 8.38

Overall, guests enjoyed their stay but had serious concerns about cleanliness.

Amenities 7.40

The private pool and outdoor kitchen were appreciated, though some amenities failed to meet expectations, like the jacuzzi.

Value for Money 7.36

General sentiment points to reasonable pricing but with significant cleanliness issues noted.