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Verified reviews from real guests who have already stayed here.
No specific comments found, assumed standard quality.
Standard service quality for a hotel of this rating; no major issues mentioned.
The location is appreciated for its proximity to a unique cliffside.
Guests enjoyed their stay but highlighted significant issues.
Concerns about the cleanliness and condition relative to the price paid.
Some furniture is dated and shows signs of wear.
“The house was dirty.”
The house itself and the island
The house was very very dirty and needs to be thoroughly cleaned completely. Everything you moved showed hidden dust and dirt (behind the bed, under the terrace furniture, under the sofa, etc. etc.) The kitchen worktop and utensils were very sticky, cup boards smelt bad and were full of crumbs and/or dust. The first day we even did some cleaning ourselves. Also the pool was full of dirt. We really should have taken similar cleaning comments of earlier guests more serious as it seems that nothing really changed. Further, the stairs and the bathrooms are very slippery. This all is a real pity because the house is really beautiful and Mallorca is a great island.
“Pleasant”
Serra Fuster - Casa Tolleric · Llucmajor
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