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Verified reviews from real guests who have already stayed here.
Many positive comments about the pool area and availability of kitchen facilities.
Most reviews highlighted friendly and helpful staff, though some mentioned slow service at times.
Overall experience was highly favorable, with guests returning and recommending the hotel.
Reviews consistently noted comfortable beds and well-designed rooms.
The location received mixed sentiments, with some convenience issues due to the hillside setting.
Food quality was rated positively, though service speed at the bar was an issue.
“Exceptional”
“All in all a very good holiday was had”
It was lovely and clean and well looked after
It was a shame that the pool bar was only open till 5 pm, but was usually shut by 4.50, as the pool area was open till 7pm. It was also have been nice to k ow that you could go through the sister hotel across the road to get down the hill to the main area as it made the uphill climb a lot easier (found this out by reading other hotel reviews)
“Holiday 2025”
Room was excellent, pool also. Staff very friendly and helpful. Pool bar food was also excellent
There was nothing I didn't like about this hotel
“Amazing Apartments with Great Views”
Liked everything about these apartments pure luxury, in my opinion. We stayed in the studio with Sea View. We were on the highest floor, and the views were amazing. The beds and pillows were just out of this world. We had everything we needed. Also bottle of water was left in fridge as we had late flight when arriving. The pool area was like a beach club the bali beds were amazing.
Only downside is no bar/restaurant on site after 5pm and nothing really around the area so it's a 15/20 mins walk down to commercial center.
“Nice hotell and friendly staff”
Friendly staff, clean and good facilities
Everything
“Exceptional”
Servatur Hartaguna - Adults Only · Puerto Rico
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