Smartr Madrid La Latina

The smell was really strong. Perhaps of cleaning agent. The place is small but manageable.

Very noisy elevator and very noisy neighbours coming in until 3:00 AM and being very loud. Bedroom too small be it claustrophobic and washroom also

Very clean. Small apartment. The building is above the metro so it’s possible to count trains while waiting for sleep. La Latina is not the best neighborhood but it is the same distance to Embajadores which is nicer and very close to the Rastro marketplace. Many places to eat at and couple of night clubs to fill the gaps between trains until the early hours. All in all good value but a little noisy.

We enjoyed our stay at Smartr Madrid La Latina. Clean. Practical. Pleasant area. Close to metro, but we walked to the Prado, the Plaza Mayor, and so forth. We also walked with our luggage from Atocha, so the location was great. We loved having our own kitchen so we could make our own food some meals. The only (unpleasant) surprise was that there was no front desk. Entrance was through a code texted to us. Perhaps I missed that detail in the hotels.com description. So be sure you have a phone number to which that code can be sent. Checkin was paperless, which was tricky and took time before the trip. And you have to pay ahead of time. So those details should be taken into account.

No hot water and the air-condition was broken. It end up sleeping with my family windows open . I contacted with property manager and they said: he willing send some tec im morning to fix the problem. My apartment was D3

Mi worst ever checkin experience. at the check in moment they contact us on whatsapp and requested our credit card info in a suspicious and insecure link . It felt as scammers , they requested all our passport ID again in top of the security numbers of the Credit Card. This was not preview explained in hotels.com at the moment we booked. Also the description say that was an office at the location but the offices was a 15 USD taxi far from the apartment. We could not understand how hotels.com is renting Apartments! This is not correct or at least should be very clear at the moment you book. Now we will have to cancel our credit card as this company got all our info typed and we are very worried. In top of this the location was scary at night. Not recommended at all!