• SmartRental Collection Gran Vía Capital
  • SmartRental Collection Gran Vía Capital
  • SmartRental Collection Gran Vía Capital
  • SmartRental Collection Gran Vía Capital
  • SmartRental Collection Gran Vía Capital
14 Calle Gran Vía, Madrid

SmartRental Collection Gran Vía Capital

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SmartRental Collection Gran Vía Capital

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Apartamento de una habitación
36 m²
3

Apartamento de una habitación

Apartamento Superior
42 m²
4

Apartamento Superior

Suite Smart
40 m²
4

Suite Smart

Colección Suite de una habitación
45 m²
4

Colección Suite de una habitación

Apartamento de dos habitaciones
58 m²
6

Apartamento de dos habitaciones

Apartamento de 2 habitaciones con 2 baños
60 m²
6

Apartamento de 2 habitaciones con 2 baños

Colección de Suites de Dos Dormitorios
58 m²
6

Colección de Suites de Dos Dormitorios

Colección de suites de dos habitaciones y dos baños.
60 m²
6

Colección de suites de dos habitaciones y dos baños.

Suite Collection
60 m²
6

Suite Collection

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SmartRental Collection Gran Vía Capital
· Madrid
14 Calle Gran Vía , 28013
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

9.2/10 · 4192 opinions
The best
Great location
Friendly staff
Good value for money
General summary
9.2
out of 10
Location 10.00

The location was consistently praised as excellent and convenient for accessing tourist attractions.

Overall Experience 9.60

Generally positive experience despite some noted issues.

Service 9.57

The staff was described as friendly and accommodating, with specific praise for their assistance.

Value for Money 9.55

Considered good value for an apartment setup compared to average hotel rates.

Amenities 9.09

Amenities like the rooftop bar and restaurant were well-received, though some room facilities needed improvement.

Cleanliness 8.60

There were reports of poor maintenance and issues with cleanliness in some reviews.

cyndit2000
cyndit2000
spainhotels · 17 Apr 2026 · WILMINGTON, DELAWARE
5.0/5
“Perfect Spring break with US teens”
The best

Our stay at SmartRental Gran Via Capital was absolutely wonderful, especially traveling as a mom with three teenage daughters. The layout and vibe were perfect for us. The highlight was definitely the friendly staff. We were welcomed by Lisa at the front desk, and she was truly terrific! She immediately set us up for success by writing down suggestions to get coffee nearby after our overnight flight and remained incredibly helpful throughout our entire trip. Every staff member we encountered was just as kind. The location is unbeatable. It is extremely walkable to all the major tourist sites and museums, and the Metro is right there if you need it. It’s also conveniently close to the airport, making arrival and departure a breeze. We loved the beautiful pool and terrace area. It’s a stunning spot to eat, though we did find it wasn't particularly well-staffed during our dinner on Thursday night. On the plus side, Catorce downstairs was very nice and a great convenient option for dining. Overall, a fantastic experience in the heart of Madrid. We would definitely stay here again!

Feedback from a real guest
nancyn839
nancyn839
spainhotels · 17 Mar 2026
5.0/5
“Yes!! To the SmartRental Collection Gran Via Capital in Madrid Spain”
The best

Our family had a wonderful stay at the SmartRental Collection Gran Via Capital in March 2026. This property was perfect for our 3 night stay in Madrid. With a 2 bedroom, 2 bath ‘room’, it was just the right space for my husband and our college senior son. The location was perfect for walking to many Madrid experiences including The Prado Museum, The Royal Palace, a Paella Cooking Class and a Tapas Tour. Our room was clean and spacious for the three of us, including a small kitchen, living space and the all important coffee maker. The hotel staff was SO welcoming and helpful, including spot on advice for nearby restaurants, providing extra towels and just general helpfulness. The restaurant associated with the hotel offers a wonderful breakfast buffet for a fee plus food throughout the day (again for a fee). There are sandwich & breakfast spots within 2 minutes walk from the hotel. We would definitely stay there again.

Feedback from a real guest
Luke
Luke
spainhotels · 19 Jan 2026 · AU
4.0/5
“Rooftop pool in central Madrid”
The best

Perfect location, good facilities, rooftop pool (for a splash / cool down), washing machine, friendly staff all made for a good stay.

To be improved

The room size was ok but the apartment we had was a little dark with natural light. Few hooks in bedroom / on door to hang things like towels, etc.

Feedback from a real guest
belinda_tim
belinda_tim
spainhotels · 09 Aug 2025 · BASEL
4.0/5
“Great location, well equipped apartments”
The best

Great location on Gran Via near the main shopping streets, restaurants and within walking distance to major sites. Well equipped apartments with everything you need. Great breakfast and friendly staff at the restaurant and reception. The pool is small but nice for a dip to cool off on the rooftop. The apartment could have been more thoroughly cleaned, although housekeeping were quick to bring additional pillows, iron and ironing board when needed. Great apartment in a great location. Perfect for city break for shopping and exploring the nearby sites and neighbourhoods.

Feedback from a real guest
Alhassoun
Alhassoun
spainhotels · 02 Aug 2025 · SA
4.0/5
“Very good”
Feedback from a real guest
jackfL8477DJ
jackfL8477DJ
spainhotels · 01 Aug 2025
1.0/5
“Total Rip-Off!”
The best

We rented a two bedroom, two bathroom suite. Just for a quick overnight stay, catching a flight the next day. In both bathrooms, the showers did not work! No water flow at all! We were on a tight schedule. The management said that they could do nothing. Despite our complaint at the time and follow-up email to management, there was never any response or apology let alone a refund. Do not waste your money on this place! They cannot be trusted at all. We needed a bed and a shower. We did not get what we paid for and they do not care at all.

Feedback from a real guest

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SmartRental Collection Gran Vía Capital · Madrid

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