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Verified reviews from real guests who have already stayed here.
Staff were generally described as helpful and professional, especially noted in positive context.
Location was positively mentioned, close to the beach and other attractions.
Given the overall costs mentioned were justified for some experiences, value was seen as reasonable.
Food received mixed reviews, positively noted but also mentioned as needing improvement.
Overall experience varied with highlights in service and food but overshadowed by room quality.
Several comments referenced rooms being old, hot, and lacking key amenities.
“Excellent”
Everything about the Sol y Sombra was very good. The room was clean, large-ish and with a large bathroom. Lots of hot water. There wasn´t a view from the window but that was reflected in the price. I was very impressed with the food. I was full board and I was pleasantly surprised to find that all drinks, including wine, beer and soft drinks were included. I´m hoping to return with my wife in the Spring. The location was good for getting to the beach - a 5-min walk - and for the Old Town. Levante end of town was a 20-25-min walk.
“Dods”
Close to the beach and good breakfast and beds comfortable
Parking was difficult, the hotel had limited parking but it was full..... went to a nearby hotel close to the hotel but it was difficult to get to because of one way streets
“Memorable for all the wrong reasons”
Location not bad
The room was sparse and not clean. View was of a shaft.
“Bar was cheap,hotel was clean. · Cons: Food was cold,no bar at the pools,towels are like sandpaper”
Bar was cheap,hotel was clean.
Food was cold,no bar at the pools,towels are like sandpaper
“Stay was ok but not at the top off my list to stay again”
Hotel was clean Bedrooms need modernising Didn't use hotel facilities so can't comment
Shower - water pressure very low Constant noise from children in room next door - crying, shouting Quite loud tapping noise from water pipes
“Only book if nowhere else is available”
Can't really complain too much as I only stayed one night. Liked close to the tram station.
Room was central so no balcony or windows with a view. Was quite dingy. No tea or coffee facilities .
Sol y Sombra · Benidorm
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