Solivellas

Carole

spainhotels · 13 Jul 2025 · GB

4.0/5

“Overall we absolutely LOVED our stay. Beautiful villa in beautiful Pollenca. We hope to return!”

The best

The location was fantastic. Interesting and easy (flat) 15-20 minute walk into the beautiful town centre. The grounds of the property were the highlight: the pool was large with lots of space for the children to play. The space suited the 2 families really well with almost 2 wings (separate staircases) for each family with interconnecting middle rooms for the children. Ideal. Kitchen was very well equipped and the outdoor kitchen and dining areas were fabulous.

To be improved

We had some issues but they were dealt with very promptly. The air conditioning was set to come on at 12 noon -2pm, then again from 11pm-4am. This meant we woke up in unbearable heat through the first night. A quick message to Portvil the first morning and they responded immediately and came to reset the AC so it came on 7pm-7am which was ideal. A few days into our stay the electrics tripped so the outdoor electricity was off. We also lost water supply that morning and the pump in the pool went off. This resulted in an awful smell from the bathroom drains and poolside. Again, a message to the letting company resulted in a very prompt response and issues were resolved. The property is old and rustic so there are bound to be maintenance issues.

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What our guests say

Verified reviews from real guests who have already stayed here.

7.3/10 · 3 opinions

Great location

Spacious villa for families

General summary

7.3

out of 10

Location 8.95

The location was fantastic, close to the town center, which was appreciated by guests.

Service 8.41

Management was prompt in responding to issues, which is a positive note.

Amenities 7.93

Amenities like the pool were highlighted positively, although some maintenance issues were noted.

Food and Beverage 7.44

No specific feedback on food and beverage, assuming standard quality for this hotel tier.

Overall Experience 7.41

The overall experience was mixed, with both positive highlights and significant complaints.

Room Quality 6.90

Issues with air conditioning and basic shower facilities indicated room quality could be improved.

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