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Verified reviews from real guests who have already stayed here.
Highlight of many reviews, with convenient access to attractions.
Staff received positive mentions for helpfulness and assistance.
Value inferred from general satisfaction with the stay.
Generally praised for cleanliness in multiple reviews.
Not specifically discussed, assumed standard for hotel.
Overall experience was positive despite some concerns.
“1 star hotel - not a Marriott”
Do not book this horrible hotel. Staff is beyond rude. Marriott is no help. We ended eating the cost and switching to a real Marriott hotel. Marriott needs to drop this brand. Horrible experience. Ruined or last night in Barcelona.
“Solid hotel with great service and location!”
Outstanding service! Great location, historical in a good and bad way. Our room was very large but the configuration felt odd and with no views except for a little courtyards and zero wow effects for design. The room almost felt like if you were in the last room your grandma had available, but this might be due to the historical nature of the building. We found the hotel in the Michelin selection and can’t understand why it has a star in there; perhaps due to the service because everyone went above and beyond! The room was clean and spacious. Getting there might be a challenge as most taxis don’t want to drive in such narrow streets. The location, however, was worth the trouble as you are in the center of the gothic quarter. I would say, definitely stay here, just don’t go by the Michelin Star expecting something out of this world. This is a solid hotel, clean and well appointed, but that’s about it. Go for the service and location.
“An exciting place if you like being in the heart of the action.”
Location
Noise from the street late at night
“Easy place to stay at. Just remember the earplugs”
Really handy to everything!! Good lift and sunny balcony up top
Beds are just ok !! Very hard
“Great location · Cons: Very noisy at night and difficult to slept”
Great location
Very noisy at night and difficult to slept
“Terrible”
Location was central.
This place is more like an Airbnb than a hotel, though that’s not clear from how it appears online. The photos and listing make it look like a typical hotel, which is misleading. I booked a suite for my family (including two young children, ages 6 and 9), and the experience was extremely disappointing. The property is located directly above a nightclub, and the noise and vibrations were unbearable — lasting until 6:00 AM each day. It was impossible to get any sleep. Despite our complaints, the staff could not move us to a different room due to "lack of availability" and instead offered a white noise machine, which did nothing to resolve the issue. They later offered a free breakfast for our final day, which we declined. This gesture did not make up for the sleepless nights and the overall stressful experience. This place is not suitable for families or anyone looking for a quiet stay.
Sonder Los Arcos · Barcelona
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