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Verified reviews from real guests who have already stayed here.
Fantastic location central to the old town; mentioned as a significant positive.
Friendly host and responsive communication, no complaints regarding service.
Overall enjoyment mentioned, despite some negative aspects.
Very good value for money mentioned, despite some issues with amenities.
Clean apartment noted, but complaints about kitchen cleanliness and issues with appliances.
Not specifically mentioned, assumed standard quality for this hotel tier.
“The owner harrassed and threatened us and and asked us to pay €100 extra just to be let in the apartment.”
Nothing it was an horrible experience
I went here with my disabled dad for medical reasons a d we just wanted a good night of sleep however nothing went as planned. Please don’t go here we have been asked for €100 euros as an additional charge just to be let in the apartment and asked us not to mention anything about it on booking.com which we agreed to pay it as we had nowhere else to go, there’s no ac in the rooms, the owner asked us to give him our physical passports for him to hold them until we check out, we received constant calls from him at 10-11pm at night for him to come and take our passports which we refused, we then received calls at 8-9am in the morning to be asked to leave early when the check out was at 11am, we received aggressively knocks on the door when I was on call with customer service telling us to leave, after we left and customer service from booking.com contacted the owner we received calls from 2 different numbers from him with threats because we contacted booking.com. This case is under investigation with booking.com and the police too.
“Exceptional”
Great location. Close to the beach. Plenty of stores and restaurants around. The owners were great.
“Great location in the heart of the old town”
Clean and good location
Slightly dated
“We were very happy with the area and the apartment, close to the main centre and right by the local taxi ranks, taxies w”
The location was brilliant and we felt secure inside the building
Nothing really it suited our purpose perfectly
“Amazing!”
Perfect location and very comfortable! Great communication Very clean!
Nothing it was all perfect!
“If we popped to the beach, the apt was so close we could slip back to get stuff”
It was so close to literally everything
Cannot think of anything
SONYA Anis Casco Antiguo · Benidorm
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