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Verified reviews from real guests who have already stayed here.
Service was generally appreciated, although a few guests had complaints about security and maintenance.
Most guests had a positive overall experience, although some expressed concerns about security and maintenance issues.
Food and beverage services were generally well-received, with some guests suggesting more variety.
Guests had mixed opinions on the location, with some appreciating proximity to key areas and others mentioning accessibility issues.
Mixed feedback on amenities, with some guests expressing concerns about security and quality of towels.
Rooms were described as shabby and poorly maintained by some guests, while others appreciated the space and view.
“Superb”
The apartment is fantastic—modern, spacious, and filled with natural light thanks to the large glass windows. The view is incredible.
Just keep in mind that it can get quite warm on sunny days due to all the glass.
“Superb”
It was great being high up with a fantastic view of both the sea and mountain side.
“Not an expensive stay but poorly maintained and very shabby. Apart from the shower curtain, Clean.”
The location is approximately 25 mins from the seafront, walking. It's very uphill all the way, and when you get there the penthouse has no lift and the staircase is on the outside of the building, 50 steps in all. The good thing is taxis are cheap
The apartment was OK, though thinking penthouse leads one to think a bit more luxurious, and that it definitely was not. The bed linen was the worse I have ever had anywhere, ever. It was a few yards of cheap fabric which did not fit the beds very well and made the bed very uncomfortable. We were provided with 2 towels which were very poor quality, bleach stained and well worn. The shower curtain was disgusting and badly needs replacing. We did not feel secure as the locks on the doors were broken and long poles were used to keep them closed. Some of the blinds were hanging off the windows. The terrace was very easily accessible from the ground as there was a spiral staircase to the side of the building which could easily be used for direct access, and I was so worried about this I used my tri-pod to wedge one of the doors closed.
“Good”
The view and the location were amazing. It was clean and had everything.
One of the rooms with the view was to cold and the water had low later pressure.
“Very good”
Good view, close to Loro Parque and historical centre.
Apartment is up a steep hill, no air-conditioning, shops were far due to the hilly walk, stairs seems unsafe specially with small children.
“Very friendly and professional hosts!”
Very good location and wonderful views.
Spacious Penthouse with King-size bed, Huge terrace, Ocean & Teide view · Puerto de la Cruz
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