SPECTACULAR FRONTBEACH APARTMENT OLD TOWN La rada beach

NOT SUITABLE FOR LONG TERM STAYS..MAX 3 DAYS..GOD HELP YOU IF YOU NEED TO CONTACT BOOKING.COM TOO IF YU ENCOUNTER A PROBLEM..NO RESPONSE AT ALL!..A LOT OF CONSTRUCTION IN THE AREA HENCE VERY NOISY..HOSTS NEVER MENTION THIS..HOSTS DONT ANSWER THE CALLS JUST WHATSAPP AND VERY SLOW IN RESPONSE TOO.GOT A PARKING FINE OF EUR200 FOR STOPPING WHERE THE HOSTS SAID TO STOP THE CAR TO OFFLOAD THE SUITCASES!"..THE APARTMENT WAS EXTREMELY DIRTY WITH LONG HAIRS AND GRIME IN THE KITCHEN FLOOR AND BALCONY..ALL THIS WAS MENTIONED TO THE HOST WHEN I CHECKED IN BUT NO RESPONSE!..THEY ALSO GOT EXTRA EUR20 "CLEANING FEE" BECAUSE I CHECKED 2 HOURS EARLIER THAN THE NORMAL CHECKIN TIME..JUST AVOID IT.

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We’ve been using Booking.com for many years and have stayed in dozens of properties across Europe, but we’ve never encountered such dishonest and unprofessional behavior. The apartment was as described and located in a great area. However, it was already quite worn out and poorly maintained – for example: • Kitchen furniture was visibly damaged, • Some bathroom elements were swollen and warped from water exposure. Still, we could have overlooked this if the rest of the experience had been fair. Unfortunately, it wasn’t. After check-out, the host refused to return our deposit, making completely absurd accusations, including: • Leaving the apartment in bad condition (not true) • Staining the carpet (we have photo evidence that it was stained when we arrived), • Breaking into a “private” wardrobe (none of the wardrobes were marked as private or locked, and we certainly did not break into anything). To make matters worse, when we tried to resolve the issue, we were told that if we left a positive review, a partial refund of the deposit might be considered. That kind of manipulation is completely unethical. We’re not sure if these lies came from the host or their cleaning company, but the result was the same – an attempt to withhold our money and silence criticism. After many attempts to communicate, we eventually agreed to accept a partial refund of €230, just to recover at least part of the deposit. However, the host only transferred €150, and claimed the remaining €80 would be released “in 2–3 weeks” – which, unsurprisingly, never happened. The rest of the deposit was only returned to us thanks to the direct intervention of Booking.com – not the host. Without their help, we likely would have lost the money entirely. It’s a shame, because the apartment could be a great place to stay. But the way we were treated left us with a deep sense of frustration and mistrust. Be very cautious - the apartment may be okay, but you may pay more for it than expected

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