• Sterling
  • Sterling
  • Sterling
  • Sterling
  • Sterling
San Bernardo, 29-31, Madrid

Sterling

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Sterling

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Rooms

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Discover the room types available at the hotel. Select your dates to check prices and availability.

Habitación Doble o con Dos Camas
15 m²
2

Habitación Doble o con Dos Camas

Habitación Triple
18 m²
3

Habitación Triple

Habitación familiar
20 m²
4

Habitación familiar

Habitación Doble con Terraza
21 m²
2

Habitación Doble con Terraza

Habitación Doble o Twin Económica
12 m²
2

Habitación Doble o Twin Económica

Habitación Doble o Twin con Vista a la Ciudad
18 m²
2

Habitación Doble o Twin con Vista a la Ciudad

Habitación Triple con Vista a la Ciudad
18 m²
3

Habitación Triple con Vista a la Ciudad

Habitación triple con terraza
18 m²
3

Habitación triple con terraza

Habitación Familiar con Vista a la Ciudad
22 m²
4

Habitación Familiar con Vista a la Ciudad

Habitación Familiar con Terraza
22 m²
4

Habitación Familiar con Terraza

Habitación Individual
10 m²
1

Habitación Individual

Quadruple Room, Terrace, City View
27 m²
4

Quadruple Room, Terrace, City View

Double or Twin Room, Terrace, City View
17 m²
3

Double or Twin Room, Terrace, City View

Quadruple Room, City View
27 m²
4

Quadruple Room, City View

Quadruple Room
27 m²
4

Quadruple Room

Triple Room, Terrace, City View
25 m²
3

Triple Room, Terrace, City View

Economy Double Room
17 m²
3

Economy Double Room

Triple Room, 3 Twin Beds
25 m²
3

Triple Room, 3 Twin Beds

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Sterling
· Madrid
San Bernardo, 29-31 , 28015
Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.1/10 · 2566 opinions
The best
Friendly staff
Great location
Comfortable rooms
General summary
8.1
out of 10
Service 9.10

Staff described as friendly and professional consistently.

Location 9.10

Generally praised for being near attractions like Gran Via.

Value for Money 8.60

Good price-quality ratio noted in some reviews.

Overall Experience 8.60

Overall enjoyment expressed, with some room for improvement.

Amenities 8.10

Amenities were generally adequate, though some aspects needed updating.

Cleanliness 7.60

Mentioned as sublime, but issues noted with odors and maintenance.

261geraldined
261geraldined
spainhotels · 11 Mar 2026 · IRELAND
4.0/5
“Excellent location but needs to be updated”
The best

Hotel in ideal location for City Centre, staff on reception were friendly and helpful. Hotel rooms were clean but need to be painted to refresh walls, look dirty. Plug sockets, only found 2 in room under tv and they were not in good condition, sparks flew from one when plugging in phone charger. Mattress on bed was very hard, uncomfortable and back pain as a result 😞 But overall for location and value for money and cleanliness it was worth it for 3 nights to see wonderful Madrid

Feedback from a real guest
Margaret
Margaret
spainhotels · 19 Jan 2026 · US
1.5/5
“I stayed for a few hours but booked 3 nights. Couldn’t get in touch with Booking.com for at least a partial refund. Very”
The best

The location

To be improved

It was rather old. Reminded me of prison rooms. Order from bathroom, kind of mildew smell, and they chain the doors at night from the inside. Fire hazard!

Feedback from a real guest
ALEX
ALEX
spainhotels · 19 Jan 2026 · US
5.0/5
“Staff is incredible, specially Isa who made us feel at home and Alexandra in the Cafeteria.”
The best

Staff is incredible, specially Isa who made us feel at home and Alexandra in the Cafeteria.

Feedback from a real guest
Camper12841902397
Camper12841902397
spainhotels · 25 Sep 2025
1.0/5
“Worst bed I had ever slept in my life !! Old everything!!”
The best

Stayed at this hotel a couple of days and so glad I only booked 2 because the hotel is very old all furniture, elevators, covers, lamps, decorations are horrible,but the worst part is the bed there is no boxspring is just a thin board and the mattress was so old and hard you couldn’t literally see the bumps, I had the worst night of my life my back was hurting my shoulders there was no way to rest, and to put the cherry on top there was a hair BALL inside the sheets , the sink was clogged , very bad experience and my rate was $250.00 euros per night, what a way of robbing people! Never again !

Feedback from a real guest
Vasyl
Vasyl
spainhotels · 20 Jul 2025 · GE
4.5/5
“Perfect location! Isabel was amazing and super helpful.”
The best

Perfect location! Isabel was amazing and super helpful.

Feedback from a real guest
Dor
Dor
spainhotels · 06 Jul 2025 · ES
2.5/5
“Can find better in the same price”
The best

Location is good

To be improved

The hotel smelled funny The bed was really uncomfortable, we got two single beds in different sizes, no blanket, only one pillow for each one that has no volume The toilet paper is not nice The AC cannot be turned off The view is a wall, I expected to have something a bit more open and not the light tunnel of the building

Feedback from a real guest

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Sterling · Madrid

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