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Verified reviews from real guests who have already stayed here.
Amazing location right by the sea, falling asleep to the sound of the waves.
Standard quality for this hotel tier.
Excellent overall experience highlighted by the unique seaside location.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
“The kids and I loved it!”
The location is amazing! And the apartment has everything we needed. I was happy to have that parking spot read and waiting for me. And Steff was super helpful with everything. We want to come back!
It was perfect.
“I highly recommend”
very nice place, apartment well equipped. The best view.
“Peaceful, well equipped, easy to get to places with a car.”
Had to use google translate as all I do was in German but that was no problem. A section in English would have been helpful though
“Exceptional”
The terrace is fantastic and the host is very helpful. The bed is comfy, I slept very well and there are a ton of different household items in the apartment.
There are some bugs in the apartment. The wifi sometimes stops working.
“Very good”
“Avoid this accommodation, strong odours ruined our holiday”
Avoid this accommodation – strong odours ruined our holiday! We do not recommend staying at this accommodation. During our one-week stay, a terrible odour outside the apartment made it impossible to use the terraces or even open the windows for four days (the first two days and the last two days). The smell was so bad that it significantly affected our holiday, making it stressful and unpleasant instead of relaxing. The property is located just 1,400 metres from the Granadilla Power Plant, which burns diesel and heavy oils, and 2,000 metres from a waste processing facility in Tajao. While these are not mentioned in the facility description (the power plant ruin the terrace view, see the attached photo), they appear to be the probable source of the odour, particularly on windless days. Though this might not be an issue in days with constant winds, we experienced four windless days during which the smell was unbearable. The host even admitted in our communication that odours from Tajao can "sometimes be noticeable" but then inconsistently denied any issue in the same conversation. We contacted the host early during our stay to raise our concerns and ask how often this problem occurs. Despite claiming to be nearby, the host neither visited the property to assess the issue nor offered any meaningful assistance. The response we received was dismissive, disorganised (switching between three different languages), and unhelpful. This lack of professionalism made the situation even worse. When we escalated the issue to Booking.com, the host's reply was shockingly unprofessional, accusing us of exaggerating and making defamatory remarks. He even falsely claimed we left the property in a mess, despite the fact that a high cleaning fee was included in the cost and paid in full. We are still trying to resolve this matter with Booking.com. This was the worst holiday accommodations we have ever booked, and we strongly advise others to avoid it.
sunrise directly at the sea · La Mareta
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