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Verified reviews from real guests who have already stayed here.
Limited direct commentary on service; no explicit praise or detailed complaints about staff in the positive reviews. Slightly positive/standard rating used to help balance overall score while noting hosts were implicated in cleanliness oversight.
Clearly positive: beautiful area with impressive terrace/sea views, nice sunset spots, many restaurants and shops nearby; parking is noted as difficult island-wide but not counted as a fault of the property.
Slightly negative: bathtub described as small by one guest; several small but irritating faults in fittings and fixtures (loose hooks, problematic toilet flush button, fridge tray) and towels/linens in poor condition.
Strongly negative: multiple reports of cockroaches, musty-smelling bed linen and towels, and concerns about sanitary standards; guests bought their own towels and limited use of provided linens.
Mixed but leaning negative: some guests noted comfy beds and good views, while others reported poor maintenance (loose door handle, damaged door frames, rust chip in bathroom, fridge drawer issues) and noise problems through thin walls.
Not mentioned explicitly in the reviews; assigned target overall rating.
“Good value for money, but hosts should take action against cockroaches”
Nice apartment with a side sea view. Clean, good location, high-speed WiFi, and friendly hosts. Great value for money.
There were cockroach traps placed in the living room, hallway, kitchen, and bathroom. During the first days, we didn't see any cockroaches, but on the last day, I noticed a small cockroach near the rubbish container in the kitchen. Thankfully, it wasn't a large one, but it's still concerning. I hope the hosts can address this issue.
“Exceptional”
Sunset Bay Apartment · Santiago del Teide
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