Sweett - Loft Villa Olimpica Beach

All fine.

none

* The checkin system is really annoying. The day before I tried to see how it worked on my phone. I needed a code to get into the main door. I then asked Sweet in (via WhatsApp) how to get this code. They sent me a link through which we could enter the apartment immediately. The next day I clicked on the link but again it asked me for a code. I tried several times and nothing. I sent a message but only automatic replies on WhatsApp. I called a number but no one answered. After a while we only managed to enter the main door because a resident allowed us to. We went up to the first floor (where the apartment was supposed to be). But it was no use because we didn't have the flat number. We looked for any sign of Airbnb but nothing. I went door to door trying to open it with the link on my phone. Finally after more than 40min. the door opened. My husband finally managed to speak to someone on another number. The employee then guided us step by step through the procedure to open the street door and then the apartment door. Which took about 20 minutes. The employee, I must say, was super polite and helpful. Well, actually it shouldn't be any different, should it? * REMEMBER to have your phone charged when you return to the apartment; YOU WILL NEED IT IN ORDER TO ENTER THE MAIN DOOR and APARTMENT. * It’s a bit dark inside but if you turn on all lights it’s fine. There’s not a proper table for breakfast or have some lunch. Just a small coffee table.

We found that the instructions to enter the apartment with the codes could be clearer and easier