Tenerife Altamar Paradise

Murphy

spainhotels · 26 Jul 2025 · IE

3.0/5

“Beautiful apartment. Very clean. Bit of wear and tear with furniture. But overall nicely decorated. Spacious rooms. Both bedrooms with ensuite and WC downstairs. Keyholder and owner great with communication, friendly and helpful. · Cons: Unfortunately the pool was closed for our whole stay. Apparently has been for sometime (night security told us) this was a huge disappointment especially for the kids to not even be able to enter the pool area to sunbathe. Although the owner did manage to get us into another hotel pool a few mins away on our 5th day, it was still really inconvenient. It's not the owners fault whatever is going on with the pool, but They really do need to let any future bookings know if the pool is accessible or not. I would not have booked had I known there was a problem.”

The best

Beautiful apartment. Very clean. Bit of wear and tear with furniture. But overall nicely decorated. Spacious rooms. Both bedrooms with ensuite and WC downstairs. Keyholder and owner great with communication, friendly and helpful.

To be improved

Unfortunately the pool was closed for our whole stay. Apparently has been for sometime (night security told us) this was a huge disappointment especially for the kids to not even be able to enter the pool area to sunbathe. Although the owner did manage to get us into another hotel pool a few mins away on our 5th day, it was still really inconvenient. It's not the owners fault whatever is going on with the pool, but They really do need to let any future bookings know if the pool is accessible or not. I would not have booked had I known there was a problem.

Feedback from a real guest

Philip

spainhotels · 28 Jan 2025 · GB

2.0/5

“Huge refurb needed.”

The best

The pool area was quietWhere

To be improved

Where do i start, The pool area was run down, 75% of the 23 sunbeds were badly broken, alot of the ceramic tiles around the pool were cracked and breaking up. The walk up to the front of the property was in need of repair and very run down, the kitchen area was ok, balcony's were ok, prime was available on the TV in the lounge part of the downstairs room, Upstairs was ok, dirty broken draws all round, beds, bedding were awful and not alot of privacy between the 2 bedrooms, The whole complex needs. A Massive refurbishment. Take no notice of the main photo on Booking.com

Feedback from a real guest

Jenna

spainhotels · 23 Jan 2025 · GB

2.0/5

“We moved property!”

To be improved

Freezing pool, all sunbed broken. Fixtures and fittings loose in property. Beds uncomfortable. No privacy between the two bedrooms and bathrooms.

Feedback from a real guest

Beckett

spainhotels · 13 Jan 2025 · GB

3.5/5

“Good”

The best

The location was just right

To be improved

The sofa bed could not be put away so no sofa to sit on could not relax. No microwave turntable kettle leaking when pouring. Shelf hanging off wall, door knobs missing off several doors and cubards leaving screws exposed sister-in-law cut arm on one. When reported told speak to owner we should not have to do that your agent should do that

Feedback from a real guest

Abox73

spainhotels · 11 Sep 2024 · GB

5.0/5

“It's my paradise”

The best

I came here more than one tome and the property is always my favourite.

To be improved

The pool should have a bar, but it's OK, the apartment is directly on it

Feedback from a real guest

Jorja

spainhotels · 19 Jun 2024 · GB

5.0/5

“Lovely affordable apartment, a great stay.”

The best

Great location. Very reasonable price. The apartment was lovely and had everything we needed. The sofa bed was huge and really comfy! The balcony was lovely and overlooked the pool. The place was quiet and relaxing. It was close enough to the main strip to hear the music from the balcony but not enough to be disturbing.

To be improved

I can’t think of anything we didn’t like. It was lovely. I couldn’t fault it.

Feedback from a real guest