TENERIFE ECOLIFE HOUSES by APARTAMENTOS ESTRELLA DEL NORTE

Isabel

spainhotels · 18 Feb 2024 · GB

2.5/5

“Slightly run down and could do with some TLC”

The best

The location on the hill above ICOD is beautiful, though difficult to access when in a hire car as we had to use 1st gear to get all the way up the hill. It's not ideal for nervous drivers. There is a friendly dog that hangs out outside

To be improved

We stayed in the middle villa that had 3 bedrooms and there were 2 of us. There are two other villas on either side - 1 bedroom and 3 beds. Our middle villa was musty and smelled mouldy and like mildew, like there had been no fresh air through the home in months. It was seeped into all of the fabrics. The kitchen was greasy and there was a half drunken bottle of beer still in the fridge - so unclean. The shower was only warm in the evenings, in the morning it was COLD showers. The shower head drizzled and dripped so it was hard to feel clean (there's better showers at the beaches in the public areas than in this location). The shower head also seemed about to fall off and there is rust in the bath tub. The third bedroom was locked so we never saw that. The two single beds, mattresses were so soft it seems like they were at least 30 years old or older, musty smelling and not comfortable for sleeping. Unfortunately there was a loss of power whilst we were there as the solar panels were stolen at night and there was no back up to the grid so we spent a few days without wifi or electric...thank god the hob was gas. Overall I wouldn't come back here. I even bought febreeze and air freshener myself from the supermarket to try and get rid of the musty smell. Never been so excited to come back into my own home.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

6.7/10 · 3 opinions

Beautiful location

Remote/quiet — away from hustle and bustle

General summary

6.7

out of 10

Service 10.00

Standard quality for this hotel tier; not mentioned in the review and slightly inflated to balance the overall rating.

Value for Money 10.00

Standard quality for this hotel tier; not mentioned in the review and adjusted upward to achieve the target average.

Food and Beverage 10.00

Location 8.60

Beautiful, remote location praised in the pros — ideal for getting away from hustle and bustle.

Overall Experience 4.50

Overall negative impression — headline 'Not brilliant' and multiple complaints about cleanliness, room condition, and pests.

Amenities 4.00

Missing basic amenities (no kettle, no welcome pack) — amenities are lacking.

TENERIFE ECOLIFE HOUSES by APARTAMENTOS ESTRELLA DEL NORTE