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Verified reviews from real guests who have already stayed here.
No specific feedback mentioned about amenities in the review.
Mixed reviews regarding cleanliness, some guests mentioned issues with the cleanliness of the rooms.
Room quality feedback varied, with some mentioning the need for improvements.
No specific feedback mentioned about food and beverage in the review.
Service received mixed feedback, with complaints about unawareness of bookings and unresponsiveness to refund requests.
Guests expressed dissatisfaction with the value for money due to transportation issues and unresponsiveness to refund requests.
“Not good”
Unfortunately transport was a problem. You MUST have a car to stay. The owner was unaware of my booking and whilst a family member came to the rescue I am owed for nights back. The owner has not responded to repeated requests for a refund and booking.com seem to have no motivation to assist with a refund.
“Incorrect address provided was not at the address provided”
Cannot comment as we never got to stay there due to incorrect address either provided by the host or booking.com. Had to pay 270 euros at 9.00pm at night for an alternative and we're badly compensated by booking.com of the sum of £16 . We couldn't speak to anyone regarding the on the night in question but did however proceed to book the alternative (which was the only accommodation availanle) on the 26th December 24.
The whole experience was distressing
“Good”
“Pleasant”
value for money.
There is no provided information regarding access to the pool/gym. It appears that the pool and gym are included merely to entice bookings.
“A great place to stay!”
“Won't go there again”
He had a bed to sleep in the south of Tenerife
We couldn't use the pool. I asked to see if we could come by during the afternoon but the owner said not before 5 pm and was quite unwelcoming in his tone. I will never go there again.
Tenerife Sur Habitación de Lujo · Adeje
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