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Verified reviews from real guests who have already stayed here.
Frequent praise for the location being central and convenient for access to attractions.
Many reviews highlight helpful and friendly staff, contributing positively to the service rating.
General lack of feedback but considered 'standard quality for this hotel tier'.
Overall a positive sentiment in many reviews, with a few highlighted concerns.
While some appreciate the value, others feel the price does not justify the room conditions and amenities provided.
Several reviews mention issues such as mold in the bathroom and cleanliness concerns in rooms, impacting the score.
“Great location and helpful, friendly staff”
Perfect location to walk to all the important sights.
A little fridge would have been really been helpful. food we bought for the next morning spoiled overnight.
“Great stay and fabulous location”
Location was fabulous. Bed and pillow comfortable.
Room very very small but they usually are in Spain.
“All I wanted in an accommodation”
Every thing, location, staff, cost, comfortable bed, clean and good bathroom , shower etc
None
“A gem of hospitality that is simple and uncomplicated”
Cesar, was truly wonderful. He saved my stay in Madrid and assisted me to get to my next location. My cellphone was locked without international service. All of my tickets were blocked and without the use of the Internet I could not access my tablet. Cesar figured out how to transfer the information to his phone then print my tickets. He also made sure I knew how to catch my train and how to connect to the bus service. Being miles from home, anxious about traveling solo, limited understanding of the Spanish language and unsure of my surroundings it was both a relief and heart felt to have such friendship extended to me from a person I had just met. Truly will always remember his kindness
I found the accommodations lovely. The single room was simple. At night I could open the window for a cool breeze. The sound of the locals enjoying the evening, music from the street performers and the birds in the morning was relaxing. Each night the white noise rocked me to sleep , each morning the day was greeted by birds and shops opening for the day. I read a review from another who found this to be aggravating. In the front room you will have this experience. It all depends on how you feel about background sound.
“Very affordable place. Me & my husband stayed here for 5 nights. Very nice place & near the city ce”
The place is well kept & clean. Staff were helpful.
The bathroom was quite small but water was really sufficient.
“Will definitely go back. 😀”
It was in the center, close to everything.
THC Bergantin Hostel · Madrid
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