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Verified reviews from real guests who have already stayed here.
The staff was described as exceptionally friendly, attentive, and professional, going above and beyond.
Overall, guests had a highly positive experience, describing it as a must-visit hotel.
The hotel is situated in a beautiful, calm area of Mallorca, perfect for relaxation.
Reviews highlighted the impeccable cleanliness and elegance of the hotel.
Rooms were noted to be clean, elegant, and comfortable with detailed design elements.
Gym and spa facilities praised; however, some amenities in the spa were not functioning.
“Stay at Donna Portals”
There were a few teething problems but the staff were amazing at putting things right and made it a very good experience. Beautiful hotel and great location.
“Stunning.”
A stunning week in an incredible hotel. The location is perfect, on the secluded Bendinat beach, and only a short walk round the beautiful headland to the portals marina, with its extensive choice of shops and restaurants. The staff at the hotel were not only extremely attentive but very friendly. So different to the larger ‘chain’ hotels. The hotel itself is beautifully designed. The vibrant artworks, gardens, pool and rooms are very special, whilst the spa is stunning. Undoubtedly one of the coolest but quietly understated hotels I’ve ever stayed at. I have already booked my next stay.
“Adorable”
Very beautiful location and great view from the room with balcony. We had room 603. Personnel was very helpful and friendly. Various breakfast selection, tasty coffee, always fresh fruits. Simply adorable location to enjoy see and rest from city life.
“Wonderful winter escape to Mallorca”
We had a really beautiful time at the Donna Portals at the beginning of February. We enjoyed the beach and cold sea water as much as the super delicious breakfast and spa treatments. The team organised for us to play Padel at a padel club just a few minutes away from the hotel and and we’re always very warm and super helpful with all questions we had. We will try to come back in spring
“Very relaxing and would recommend”
Staff were extremely friendly and very helpful this is our second stay at the hotel and would highly recommend it
The restruant was not so good this year and so eat out in the local Port
“Best vacation in years - view, staff, beach, gym, spa a everything was perfect.”
Absolutely loved my time at the Donna. The ocean view is one of the best I’ve ever seen anywhere. The staff is incredibly friendly and attentive, without you noticing them. The small easter eggs hidden everywhere in and around the hotel were so much fun to discover. Don’t wanna reveal too much because it’s so much fun discovering them on your own. Gym is open 24/7 and the Spa is incredibly relaxing. The beach right in front of the place has sun pretty much all day. And they’re dog friendly, which I absolutely love. Can’t wait to come back asap.
The Donna Portals · Portals Nous
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