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Verified reviews from real guests who have already stayed here.
Generally positive service noted, although there were some issues with delivery of requested items.
Positive sentiment regarding the location, mentioned as perfect.
Overall, experience was very positive despite some cleanliness issues.
Amenities were good but some utensils were found dirty.
Standard quality for this hotel tier.
Standard quality for this hotel tier.
“Superb”
the balcony. perfect location.
“Superb”
“Nice property but with a few drawbacks”
Top floor location. Elevator (except still required 11 steps to the door). Quiet. Nice skyline view. Nice neighborhood. Clothes washing machine. Dishwasher. Nearby shopping. Very nice, spacious terrace.
Were led to believe we could probably have early check-in, or at least leave our luggage in the apartment until ready, but after many communications on day of check-in were told "no". Had to wait over 4 hours in nearby cafe to check in. Minimal hot water for showers (2 persons). No USB charging port - had to use the one on the tv which took very long time. Only 1 dishwasher soap pod. Mattress very soft. Stove vent/light did not work. Refrigerator door dangerously hard to open. No clothes dryer - lucky we had nice weather to dry items outside.
“Exceptional”
“Disappointed”
The location. And they let us leave our suitcases before the checking hour.
The place was not clean, and was not ready to have a couple for 5 days, we had one towel for each one, and there was one more pillow in the closet, but no pillowcase, We got an answer from the administrator just on the first day, and the other messages were without any answer.
“Very good”
The Gran Via Penthouse · Barcelona
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