Name: The Ritz-Carlton Tenerife, Abama
Address: Calle María Zambrano, 2, Guia de Isora, Spain
Rating: 9

Nefie

spainhotels · 11 Mar 2026 · PORTSMOUTH, RHODE ISLAND

5.0/5

“A beautifully appointed property, gorgeous views with lovely amenities but the staff make this place outstanding!”

The best

We were greeted at the curb by a very efficient and friendly bell staff. Delightful Amelie checked us in, answered all our questions, made dinner reservations and served us a lovely cava. Our luggage was already in our room along with a bottle of Tempranillo and charcuterie. The room was quite comfortable but especially the terrace with an incredible view of the ocean! We decided to have a light dinner at the bar which was perfect after a long flight. Dinner at El Mirador - we stopped by in the early afternoon on our way to the beach. My husband chatted with Tamara letting her know we ate gluten free and he casually mentioned we were celebrating our 20th anniversary. We returned that evening to find the best table in the restaurant;overlooking an incredible view of the ocean, decorated with balloons and flower petals! Just wow. Shango brought glasses of cava and Luis waited on us. The meal was fabulous as well.

Feedback from a real guest

Lisandor1

spainhotels · 10 Mar 2026

5.0/5

“Great hotel”

The best

We had a wonderful stay at this luxurious hotel in Tenerife. The views were absolutely stunning, and the atmosphere throughout the property felt relaxing and upscale. Our room was very spacious, beautifully maintained, and extremely comfortable, which made it easy to fully unwind during our stay. One of the highlights was the breakfast — it was incredibly varied with a huge selection of fresh and delicious options every morning. The staff were also exceptionally friendly and attentive, always making sure we had everything we needed. A particularly thoughtful touch was the surprise cake they prepared for our anniversary, which made our celebration even more special. The hotel also offers a convenient little train that takes guests down to the private beach, which is a lovely feature and adds to the overall experience, even though the last train back runs a bit too early in the evening. Overall, a fantastic stay with great service, beautiful views, and excellent amenities. We would definitely return and highly recommend it for a relaxing getaway in Tenerife.

Feedback from a real guest

CraigM663

spainhotels · 04 Mar 2026 · LONDON, ENGLAND

2.0/5

“Buyer Beware”

The best

Disappointing experience. Booked a Retreat Garden Room having read the marketing hype. Expectations were heightened by a pre arrival email from the ‘Retreat Ambassador’ asking for details of our arrival and offering a tailored experience. The reality kicked in at check in - 30 minute wait in a queue to get our room key despite having already checked in through the Marriott Bonvoy app. The Retreat is in fact not exclusive. 30% of the rooms at Abama are in ‘The Retreat’. The Ritz Carlton Club Level experience, which I’d bought into is not what’s on offer. It’s a ‘Pool Club’ open between 1100 and 1800 with free beer, wine and snacks. Unlike a Ritz Carlton Club Level experience the snacks available are designed and timed so they don’t temp customers away from eating in the varied but expensive restaurants in the hotel. We stayed for 3 nights. No contact with our dedicated ‘Ambassador’. Not even to apologise for the inexcusable check in fiasco. The hotel promises a wealth of things - none of which are in plain sight and none of which were explained. The final confirmation of the absence of ‘special’ came with our booking at the Verona Reatuarant. Our room number 128, was a recognised ‘Retreat Room’ yet as a couple we were offered the worst table in the restaurant next to a table of 6 - 3 young children eating and 3 adults ignoring their offspring. Despite asking to be moved no alternative was offered and we left without eating. The Ritz Carlton experience is something I’ve bought into over the last 20+ years but in Abama the Ritz Carlton has lost its way.

Feedback from a real guest

GoPlaces622919

spainhotels · 03 Mar 2026

5.0/5

“Credit where it’s due….”

The best

Our 2nd time at this fine hotel. Our praise goes 100% to the Reception Manager, Sr. George Buchillon. Friendly and assuring, he went the extra mile to help us with our room choice and needs. The hotel gives 1st Class service in every aspect and the food is excellent.

Feedback from a real guest

Travlnjoe

spainhotels · 01 Mar 2026 · OKLAHOMA CITY, OKLAHOMA

1.0/5

“Nothing luxury about it...”

The best

It is difficult to believe that this is a Ritz Carlton hotel. Neither the hard product (rooms, etc.) nor the soft product (service) live up to what one would expect from a Ritz Carlton. This property would be better positioned as a 3 or 4-star Marriott because it cannot meet the expectations of a 5-star hotel, which other comments have mentioned. The rooms seem dated, bland and worn. Regarding service, from check-in, which is very impersonal, to service requests, which do not get taken care of (think calling for assistance and having it ring for 15 minutes without anyone answering) this gives you an idea of what this property is like. I would not return nor would I recommend this hotel to anyone.

Feedback from a real guest

Passport52734042382

spainhotels · 25 Feb 2026 · PARIS, ILE-DE-FRANCE

5.0/5

“Excellent stay in the « retreat » part of the hotel”

The best

Fantastic stay in the retreat part of the hotel. Excellent service and friendly staff. The large and well-furbished room overlooks the ocean. Very quiet. Breakfast was amazing (Food and view)

Feedback from a real guest

The Ritz-Carlton Tenerife, Abama