Tierra de Fuego

Nothing

could do with extra or fuller pillows on each bed. A minor issue😊

❌ Strong bad smell from the bathroom pipes—even with the window open, the odor was extreme. Keep the bathroom door closed to avoid it spreading. ❌ No shower shampoo was provided. ❌ Mold in the toilet, which was disappointing. ❌ The sofa bed was very uncomfortable, with a hard wooden part that made sleeping painful.

Beds very hard, dusty floors, shower drainage was blocked, had to clean out myself as best as I could to help prevent flooding in bathroom.

The room in TIERRA DEL FUEGO is unsanitary: an IMPOSSIBLE and harmful smell of humidity and mold, dangerous for any human being! I immediately informed the owner who turned out to be an agency and not an individual, LANZAROTE VACATION HOME, and he told me that an agent would come the next day. We slept on the floor in the living room, like dogs, with mold smells leaking out. The next day, LANZAROTE VACATION HOME after its intervention confirmed to me that the mold odors were existing but resolved. When I returned the same evening (day 2), it was still there and nothing was resolved, and they did not agree to come because it was outside their office opening hours. I still had to sleep in the living room on the floor with odors leaking and with an exterior light that was impossible to turn off because it could not be programmed from the inside (I begged LANZAROTE VACATION HOME to at least come and turn it off) but they told me said there was nothing they could do and that I would have to contact BOOKING. This is a pure scandal! I demand an immediate refund and recommend that LANZAROTE VACATION HOME/TIERRA DEL FUEGO be removed from booking because UNSALUTOR ACCOMMODATION! Attention future tenants: TIERRA DEL FUEGO is unsanitary accommodation and you will be sick the next day!!!

The bed mattress (single bed) which is next to the window in the twin bedroom is too soft and possibly old. It sinks if lying down. Therefore I could not sleep there. I suggest to replace the mattress on that bed. But the mattress on the bed opposite is Ok, it is firm and that is the bed I slept on.