Tótem Madrid Hotel

This hotel just surprised with all the sweet little touches and details that had been missing in my Palermo stay last week. The reception staff are incredibly friendly & helpful, the welcome cookies & note, the luxurious glass selection in the room, the night sensor lights, the large bathroom and quality linens. It was a dream stay. I couldn't recommend it more.

This is a very posh hotel in a very posh neighborhood (Salamanca), but is never ostentatious nor does it have an attitude problem. Everything simply works. The staff are extremely friendly and efficient. The room was adequate sized, and the bathroom is huge. The bed was very comfortable. The breakfasts, a la carte, are extremely high quality. Room service was amazingly quick. Will definitely stay here again.

Lovely place with a wonderful staff. The front desk was great. There was one guy I really liked but his name is escaping me now. He was so fun and helpful. My husband was sick and he wanted to help get him what he needed. He suggested places for me to see alone for the day. All great recommendations! The room was a little small but adequate and no view but the location is awesome! We are not hanging out in the room anyhow. The hotel overall is really gorgeous but again, the staff made it so special!

Beautiful hotel and well organized. We love the location of the hotel. The standard hotel room is very small and dark. We also enjoyed the restaurant. Breakfast was wonderful and the dinner at night met our expectations.

Very pleasant surprise in Madrid. This hotel is amazing, nice and very helpful staff, quite big rooms, top clean, modern, and elegant. Nothing negative to say. Breakfast à la carte, reasonable price, great quality. The reception team was extremely helpful in helping me sort out some luggage problems. I 100% recommend the Totem, it will be my new place to stay when visiting Madrid.

This was recommended by friends and they were right. A beautiful hotel, in Salamanca. Great neighborhood for shopping, dining and easy walk to many of Madrid's sights. We had a drink every night in the cool lounge/bar, breakfast in their charming dining room. Room was very nice, comfortable beds. Upon arrival we were greeted with a lovely bottle of wine and pastries. The front desk staff was professional and well informed. Special shout out to Javier, the concierge, for his dining recommendations. I would definitely stay here again.