TrendyHomes Granada Centro - Ubicación y confort

The street number on my booking confirmation was incorrect. There was no visible number for the apartment building. The front gate was almost impossible to get the key to work. I needed help from locals to get in and then could not get into the building myself at all, ever. No one answered when I tried to call for help. The floor was so dirty I had to wear shoes after my shower. There was a big cockroach in the bathroom.. The mattresses were very thin and very uncomfortable. It was loud and bright in the bedrooms. I left after one night due to stress of not being able to access the building myself. I asked for a partial refund and no one responded. Extremely disappointing. I have lost a lot of trust in booking.com due to this unpleasant experience.

Need more clear instructions where to find the lockbox. And instructions about light was not provided on time. Shower could be renewed. Can be dark in the rooms during the rainy days.

Advice to owners: if you have a coffee machine, it would be good if there were at least a few capsules with coffee and sugar. The apartment is quite expensive and therefore you expect better service in such things.

The staf was a disastar ,any communication when we arrive we stayed outside until 10 pm searching , no one answer us , the location was wrong , and the disaster the water has gone because the didnt pay