Tu refugio en Justicia para 10, Hernán Cortes 12 E2

Maybe need some improvement like maintenance and providing basic things like coffee and tea.

I HAVE BEEN A BOOKING CLIENTE WITH GENIUS 3 STATUS SINCE 2016 WITH 72 RESERVATIONS IN HISTORY THROUGH BOOKING ALONE, AND I DO NOT RECOMMEND THIS APARTMENT, BECAUSE OF THE HOST I DIDN'T GET IN THE APARTMENT, I DIDN'T USE IT FOR 2 DAYS AND THEY DIDN'T WANT TO GIVE MY MONEY BACK. I HAVE ALREADY CONTACTED A LAWYER IN BRAZIL TO TAKE IT TO FOR MY MONEY REFUND AND COMPENSATION FOR DAMAGES, I booked this apartament 6 months in advance, paid 630 euros, informed that I would arrive at the apartment at 23:00 and that it was approved by the host, and at the scheduled time I was there, but they did not send me any information on how to get into the apartment. I was with the whole family (9 person), with children and elderly people, it was very cold outside, and we had no way to get in, I called the host several times, he didn't answer once. Luckily we found another hotel, and the next day he also didn't answer any calls and on the last day of reservation, let's be clear, on the day that I was supposed to leave the apartment that I hadn't even entered, he send me text via whatsapp on how to get in the apartment. Even tough, there would be no way anyway, because to get the key you had to get inside the building, which had the external door locked. The host literally wanted me to walk through the wall. I think he thought I was Kitty Pride from X-Men. STAY AWAY FROM THIS SCAM.

We have no complaints

A lot. Everybody has access to the building, they said you have a link to open the door, but you can push it then you can enter, there’s no lock, like an actual key. And also, you have a code to enter in the appartment, but the first day someone has entered the appartment while we’re away and took all of our groceries and we don’t know what else did they get, and we had to call the police, because we tried to call the owner but no response, never responded to my calls and texts. The appartment hasn’t been clean too, there’s a lot of dirt on the floor. There’s no lock in the bathroom and no cabinets to put your things. The owner doesn’t care about his clients and not responding.