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Verified reviews from real guests who have already stayed here.
Standard service quality; however, there were significant issues with temperature control and lack of support.
The location is good, as noted in positive reviews.
Considering the rates, the experience may not meet expectations.
No specific mentions of food and beverage, rated according to overall expectations.
Overall experience was below expectations due to multiple issues raised in reviews.
Amenities were lacking, especially the absence of air conditioning in the bedrooms.
“Bad”
“Good Location, great space for a big group”
Good location, close to train station and public transportation. Apartment has good for 8 people
We could not do an early check in (we arrived at 3pm, and had to wait until 4 pm). They keys were not in the box, we had to call and get a code for another box around the corner. The last 2 days there was not hot water for the shower. The last day there was no water at all, we could not wash the dishes
“Pleasant”
The apartment is spacious, with 4 separate bedrooms and 2 bathrooms. It has two parking spaces (under the same number). We liked the quirky style with the unique decoration. The kitchen is well-equiped, and the bathrooms had toiletries.
The bar "table" isn't actually a table as it has no table top, so there is no room for your legs. The air conditioning is limited to the living room and one of the bedrooms. The air conditioner in the living room was certainly not clean, there was something black in it... Also, water started coming out of it. The host answered quickly after being informed about the problem, telling us that the bucket for collecting the water from the air conditioner was probably full. Indeed it was, and I wonder why it had not been emptied before our arrival.
“Passable”
The apartment is big.
Jacuzzi didn't work! WiFi didn't work! A/c is only master bedroom and living room only. I stayed here 4 nights. They couldn't repair anything! It took 24 hours just to reply after I complained regarding wi fi and jacuzzi. I paid 400 euros for 4 nights and I wasn't given the basic facilities that they advertised. Once you are in the apartment, don't expect any assistance if something is wrong.
“Exceptional”
We liked everything about this apartment! It was very spacious with 2 bathrooms, a big living room and nice kitchen. It is very close to the city centre and the neighbourhood feels safe. Absolutely loved it!
“Superb”
tuGuest Maria Luisa Apartment · Granada
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