tuGuest Violeta's Home - Free parking

Weird smell, some aggressive rules shared in the apartment, even no tea

Longer response times, washing machine inaccessible although requested

From beginning there was very unclear information how to collect keys to an apartment. Outside no 42 there wasn’t name of property tuVioleta’s House but Abril 42 We were confused. Information how to collect keys was written in very poor English . There was not information about name of apartment but only in Spanish that apartment is on the left . It was on the right. Most unpleasant was attitude one of the staff when we needed help . My husband is disabled and I must say we have never received such a treatment

The appartment is ok, worn down but I expected no more for this money.Controversial information about keys/parking. Little thing but can be super frustrating after long travels. Signs in the appartment saying 10€ will be charged if garbage is not taken out but no info about where to bring it. I was walking around for 10 minutes for disposal. Another 10€ for not washed utensils, 9 € for make up on towels. I believe additional cleaning fee should be marked when booking is made. The bathroom drains smells really bed, therefore something is used to cover it up which is a way to strong and smelly. If you leave the door open the entire apparrtment smells like that if you close it you can’t breathe inside. Water running down super slow. Useless hairdryer. The bed is soft, and has a depression in the middle.

We did not find a coffee machine in the apartment. If there was one, it must have been well hidden. Otherwise, it had everything else.

The check in and check out was deplorable. It was very difficult doing the check in and getting car out of the car park was ridiculous. Apartment and location was fantastic, everything else was difficult.