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Verified reviews from real guests who have already stayed here.
Staff described as very friendly and attentive.
Tranquil setting in the countryside, ideal for relaxation.
Excellent spa and modern facilities noted by guests.
A generally positive experience with repeated visits suggested.
Comfortable rooms although some cleanliness issues reported.
Some guests felt the price did not match the quality of service received.
“Fabulous Valbusenda”
Lovely place just to relax with wonderful surrounding and a great spa . Very lovely staff .
Leaving !
“Good option close to Toro for a spa stay”
Lovely location in the coutryside near Toro Very good spa facilities Staff were excellent
Issues with hot/cold water in our rooms made showering difficult Food in the restuarant was variabe with some very good dishes and some quite bad
“EXPENSIVE, BAD SERVICE, NOT WORTH IT AT ALL…”
Only the location, nothing more.
5 star prices for 2 star service, total disappointment, will not come back nor will recommend it to anyone The lack of service and hospitality didn’t match the location or what you would expect for a €390 per night hotel. Location is amazing but that’s it… the hotel probably had better days a long time ago, now it’s just a lifeless and careless version of a forgotten hotel chain.
“Comfortable Stay Undermined by Service and Facility Issues”
On the positive side, the bed and pillows were extremely comfortable, ensuring a good night's sleep. The surroundings areas and the landscapes are really beautiful and peaceful. Additionally, the older gentleman in the restaurant stood out for his kindness and excellent service, which was much appreciated.
There were several aspects that left me disappointed. The rest of the staff, unfortunately, did not match the same level of attentiveness, and we had a particularly unpleasant experience at the bar, where a waiter was rude when we requested a bottle of wine just a few minutes after closing time. The facilities also fell short of expectations. The Wi-Fi was not working during our stay, and many of the common areas were uncomfortably cold, forcing us to work in our room. Additionally, we were unable to use the spa after checkout, which was disappointing. The spa itself showed signs of wear, with some pebble stones coming loose in the pools and certain controls for the water jets not functioning properly.
“Wonderful boutique spa hotel”
Everything was wonderful!, from the warm welcome and quick service by Michael and the staff, the welcome drink, the views, quiet atmosphere, pool and spa, the beautiful rooms and great breakfast. We would love to come back!
“The staff were very nice. · Cons: The property need maintenance! Needs to have a coffee machine in the rooms. The spa needs improvement.”
The staff were very nice.
The property need maintenance! Needs to have a coffee machine in the rooms. The spa needs improvement.
Valbusenda Hotel Bodega & Spa · Toro
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