Name: Valcarce Ferrol
Address: Avenida Gonzalo Navarro, 129, Narón, Spain
Rating: 8.5

lucy

spainhotels · 15 May 2024 · GB

4.0/5

“Very good”

The best

Clean and convenient

To be improved

Clean

Feedback from a real guest

Mykola

spainhotels · 14 Jul 2023 · BE

3.5/5

“It a decent hotel, near busy road. Cafeteria is OK. Hard working staff. · Cons: Unfortunately, since the hotel is understaffed, and there is no dedicated personnel working at the reception, just the same (extremely busy) personnel from the cafeteria, it took more than 20 min for the check-in and about 15 min for the check-out. We booked one twin and one double room, but got initially two double rooms - only after additional request one of the double rooms was changed for the twin room. The smell of cigarettes in the room where my kids stayed.”

The best

It a decent hotel, near busy road. Cafeteria is OK. Hard working staff.

To be improved

Unfortunately, since the hotel is understaffed, and there is no dedicated personnel working at the reception, just the same (extremely busy) personnel from the cafeteria, it took more than 20 min for the check-in and about 15 min for the check-out. We booked one twin and one double room, but got initially two double rooms - only after additional request one of the double rooms was changed for the twin room. The smell of cigarettes in the room where my kids stayed.

Feedback from a real guest

Marcel_cmp

spainhotels · 22 Jan 2023 · NL

2.5/5

“Very friendly and helpful staff, however their English is very poor. When i found out that the minibar was not working they replaced asap. · Cons: The breakfast is really poor. The pictures of the breakfast buffet on Booking.com should be removed as there is no buffet at all, so misleading. You can order some toast/croissant with coffee and juice, that's it. And the bed..... hard as a rock. Internet is slow and signal is weak.”

The best

Very friendly and helpful staff, however their English is very poor. When i found out that the minibar was not working they replaced asap.

To be improved

The breakfast is really poor. The pictures of the breakfast buffet on Booking.com should be removed as there is no buffet at all, so misleading. You can order some toast/croissant with coffee and juice, that's it. And the bed..... hard as a rock. Internet is slow and signal is weak.

Feedback from a real guest

Real opinions

What our guests say

Verified reviews from real guests who have already stayed here.

8.5/10 · 385 opinions

Excellent staff

Modern facilities

General summary

8.5

out of 10

Service 9.25

Staff is noted for being excellent and helpful, particularly in the restaurant.

Amenities 8.75

Facilities are modern and comfortable, with good Wi-Fi and 24/7 convenience store nearby.

Room Quality 8.75

Rooms are generally comfortable and well-equipped, with minor complaints about noise.

Value for Money 8.75

Good price for services provided, although some found it pricey for basic amenities.

Overall Experience 8.75

Generally a positive experience with some noted areas for improvement.

Cleanliness 8.25

Rooms generally clean but some comments regarding noise and potential issues due to the surroundings.

Valcarce Ferrol

Valcarce Ferrol

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Habitación Doble

Habitación Doble

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Valcarce Ferrol

Valcarce Ferrol

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Habitación Doble

Habitación Doble

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Habitación Doble o con Dos Camas - Uso Individual

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