Velada Mérida

We decided to have breakfast at Don Romulo (the hotel’s main cafeteria) this morning. Upon entrance, there was an immediate shock from the screaming waiters!! We sat down and no one greeted us but only yelled at us asking for what coffees we wanted. We then proceeded to order our tostadas but were straight away stopped by the waiter because we had to order by number not name of the tostadas!! During the breakfast the waiters yelling and the over all atmosphere was extremely unsettling. On top, they wouldn’t stop complaining that people kept on arriving. I will not return here unless I want to start my day with a pile of nerves!!

We were driving from Madrid to Lisbon and decided to stay about halfway and spend a night. Merida has a lot of great Roman ruins to see so we decided to stay. The hotel is quite large with a great restaurant and convenient parking. There's a very nice outdoor pool and bar area when open during the summer season. Our trip was in November so it was closed. I had booked the hotel ahead of time so check-in was very easy. Staff at the desk spoke enough English to get by. The room and furnishings seemed a little old and outdated, but this may be a little typical of European hotels. Staff was very friendly and the gastro pub had great service and food. The ruins were an easy walk from the hotel. I would stay there again and would have no problem recommending it.

It was easy to find and there was ample parking at 8 euros day.The car park was secured at night with a barrier. The hotel was light, bright and comfortable with a welcoming feel and the staff were particularly friendly and helpful. The restaurant/bar was very pleasant and attractively lit at night with a good selection of food including vegetarian and vegan options. The hotel was only a short walk from the Roman remains and various bars and restaurants which was helpful when only staying for one night.

The room was very good and car parking convenient. Unfortunately during the afternoon and early evening there was a family celebration with lots of children running around the hotel out of control, even on our 5th floor landing. Reported to reception who said there was nothing they could do. We did not realise that the elevator was faulty in respect of a loud grinding noise when going up and down. Our room was next door. We were woken up during the night and early morning because of this. Breakfast quality was poor and quite honestly the worst orange juice we have ever tasted. After returning we noticed we had been charged for 2 nights instead of 1. I complained about the family celebration, elevator and being double charged. After a lot of communication the hotel kindly gave us 50% discount. Certainly not a 4 Star hotel in our eyes!

Location was good, room was clean and comfortable, breakfast was very good, car parking was on a private lot.

Nice comfortable rooms, great variety or foods for breakfast, great bar area inside and outside near the pool. Easy access to parking your car.