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Verified reviews from real guests who have already stayed here.
The location was highly praised by guests for its proximity to key attractions, public transportation, beaches, restaurants, and shopping.
Most guests had a positive overall experience and expressed satisfaction with their stay, recommending the hotel to others.
Rooms were described as comfortable and well-equipped, although some guests reported issues like bad beds and insufficient towels.
Service received mixed reviews, with some guests appreciating prompt help but others mentioning unresponsiveness and unprofessional behavior.
Food and beverage services received generally positive feedback, with breakfast and restaurants being appreciated, although some guests mentioned a lack of variety.
Mixed feedback on amenities, with some guests highlighting positive aspects like location and private facilities, while others noted challenges like limited parking and expensive options.
“Very good”
“Exceptional”
“Good”
“Very traumatic and started our holidays off on a bad note.”
The only good thing I can say about the property is the location to the town is very close.
Everything. We got there at 12am at night after a long flight to find no covers on the mattress- no duvet - no towels. We tried to contact the number that said ‘24/7 help’ and it went straight to voicemail. We decided to sleep on the couch and figure it out tomorrow but when we pulled the sofa bed out there was ants and silverfish running around everywhere. When the property finally replied the next morning they advised they would get it sorted but barely gave an apology. We eventually had to go through the booking.com complaints procedure who finally gave us a €125 refund for the first night. I wouldn’t recommend this apartment as it was dirty everywhere. When the cleaners came in they next morning they were there 6 minutes but covers on the bed and left. Very bad experience.
“Mixed Feelings”
I had issues getting in because I had no signal. Alas, someone was on hand to help after having to wait 30 minutes for someone to come to the door.
Finding cock roaches every morning wasn't greatly appreciated. The room looked and smelled immaculately clean other than that. Nowhere to wash 1 towel that I had for 5 days. 2 months on and my watch still hasn't been returned so has obviously been kept. Not e all... don't forget anything as the after care is woeful!!
“Perfect stay for vacation”
Cleanliness, comfort, good location
Vientos de Marbella · Marbella
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